Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead day-to-day operations of a critical data centre, ensuring 100% availability and operational excellence.
- Company: Fast-growing data centre operator with a focus on advanced computing and AI workloads.
- Benefits: Competitive salary, bonus, comprehensive benefits, and clear progression pathways.
- Why this job: Join a dynamic team in a high-tech environment with significant autonomy and impact.
- Qualifications: Chartered Engineer or equivalent experience in mission-critical environments required.
- Other info: Opportunity for career growth into senior operational or technical leadership roles.
The predicted salary is between 36000 - 60000 £ per year.
An established and fast-growing data centre operator is seeking a Technical Operations Manager to take responsibility for the day-to-day technical and operational management of a critical data centre site in Harlow. This role sits within the wider Operations leadership structure and reports into a Senior Engineering / Technical Director-level leader, acting as the senior on-site authority for technical operations, service delivery and incident response.
The position is heavily focused on hands-on operational leadership, supplier management and customer-facing delivery, ensuring the site operates safely, efficiently and with 100% availability.
The Role
As Technical Operations Manager, you will oversee 24/7/365 site operations, leading internal teams and managing outsourced facilities partners to ensure all critical infrastructure performs to the highest standards. You will play a key role in:
- Managing live operational environments
- Acting as a senior escalation point for incidents
- Owning operational processes, reporting and compliance
- Driving operational excellence at site level
This is a technically strong, site-based leadership role, ideal for someone who enjoys being close to the operation while still contributing to wider strategy and continuous improvement.
Key Responsibilities
- Act as the senior on-site technical authority, supporting delivery across all customer contracts and operational obligations
- Ensure 100% availability of all mechanical, electrical and life safety systems
- Oversee day-to-day operation and monitoring of all critical M&E infrastructure, including understanding of Sequences of Operation
- Manage and hold accountable the outsourced facilities management provider, ensuring SLAs and KPIs are consistently met
- Own and maintain a robust library of SOPs and EOPs, ensuring operational readiness at all times
- Ensure all work carried out on site is compliant, high quality and non-disruptive to customers
- Act as second-line escalation for major incidents and participate in on-call rota arrangements
- Maintain HV/LV AP awareness, with expectation to renew or maintain authorisation
- Own the BMS / controls strategy for the site, including accuracy of graphics, alarms, data points and system backups
- Manage specialist suppliers responsible for BMS, controls and associated field equipment
- Support maintenance activities where required to ensure engineering standards and system resilience
- Define, track and report critical operational KPIs, SLAs and facilities health metrics
- Contribute to CAPEX planning, lifecycle replacements and operational budgeting
- Work closely with internal stakeholders including construction, design, customer services, compliance, security and QHSE
Background & Experience Required
- Chartered Engineer or equivalent experience in a mission-critical environment
- Strong technical background in data centre or critical infrastructure operations
- In-depth knowledge of:
- Cooling generation and distribution
- LV & MV electrical systems
- UPS and generators
- Fire detection and suppression
- BMS / controls systems
- Physical security and connectivity
Why Apply?
- Join a high-growth data centre platform supporting advanced computing and AI workloads
- Work in a technically complex, high-availability environment
- Clear progression pathway into senior operational or technical leadership
- High level of autonomy and ownership at site level
- Competitive salary, bonus and comprehensive benefits package
Technical Operations Manager - DataX Connect in Harlow employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager - DataX Connect in Harlow
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, conferences, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience and technical expertise. Share specific examples of how you've managed operations or tackled incidents in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you're interested in, like us at StudySmarter. Express your interest and ask about any upcoming opportunities – it shows initiative!
✨Tip Number 4
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them achieve operational excellence. Tailor your responses to show you're the perfect fit for their team!
We think you need these skills to ace Technical Operations Manager - DataX Connect in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience in managing critical infrastructure and any relevant technical skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your hands-on operational leadership and how you've driven excellence in previous positions. We love a good story!
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially in areas like cooling systems, electrical systems, and BMS controls. We’re looking for someone who can hit the ground running, so make sure we see your strengths clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jobster
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to data centre operations. Be ready to discuss cooling systems, electrical infrastructure, and BMS controls in detail. This role is all about being the go-to person for technical queries, so show them you know your stuff!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed outsourced providers in high-pressure environments. They’ll want to see that you can handle incidents and ensure operational excellence, so have some solid stories ready to share.
✨Understand Their Operations
Familiarise yourself with the company’s operational processes and any specific challenges they might face. Being able to discuss their SLAs, KPIs, and compliance standards will demonstrate your genuine interest and readiness to step into the role.
✨Ask Smart Questions
Prepare insightful questions that show you’re thinking about the bigger picture. Ask about their approach to continuous improvement or how they handle major incidents. This not only shows your engagement but also helps you gauge if the company aligns with your values.
