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For Companies At a Glance
- Tasks: Manage order fulfilment and returns, ensuring operational accuracy across multiple sites.
- Company: Leading e-commerce company based in Greater London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and play a key role in optimising e-commerce operations.
- Qualifications: Experience in operational management and a strong grasp of data systems.
- Other info: Fast-paced environment with potential for growth and development.
The predicted salary is between 43200 - 72000 £ per year.
A leading e-commerce company in Greater London is seeking an experienced Ecommerce Operations Manager. This role is pivotal in managing operational accuracy for orders and returns across multiple sites.
Responsibilities include:
- Reconciling returns
- Overseeing fulfilment with 3PL partners
- Resolving discrepancies within complex e-commerce systems
The ideal candidate will have strong operational management experience and a keen understanding of data systems to ensure smooth day-to-day operations and peak performance.
Ecommerce Operations Lead: Fulfillment, Returns & Risk employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Lead: Fulfillment, Returns & Risk
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their fulfilment processes and returns management. This shows you're genuinely interested and ready to tackle the challenges they face.
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you've used data systems to improve operational efficiency in past roles. This is key for the Ecommerce Operations Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Ecommerce Operations Lead: Fulfillment, Returns & Risk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Operations Lead role. Highlight your experience in managing operational accuracy, returns, and fulfilment processes. We want to see how your skills align with what we’re looking for!
Showcase Your Data Skills: Since this role involves complex e-commerce systems, don’t forget to showcase your understanding of data systems. Mention any relevant tools or software you’ve used that can help us understand your capabilities.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the heart of your experience and achievements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your Numbers
Make sure you’re familiar with key metrics related to e-commerce operations, such as order accuracy rates and return percentages. Being able to discuss these figures confidently will show that you understand the importance of operational accuracy.
✨Understand 3PL Partnerships
Research common practices and challenges in working with third-party logistics (3PL) partners. Be prepared to discuss how you’ve successfully managed these relationships in the past and how you would approach any potential issues.
✨Data Systems Savvy
Brush up on the data systems commonly used in e-commerce. If you have experience with specific platforms, be ready to share examples of how you’ve leveraged data to improve operations or resolve discrepancies.
✨Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think about past experiences where you had to reconcile returns or manage fulfilment issues, and prepare to walk through your thought process and actions taken.
