Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer operations and ensure exceptional service that reflects our brand's values.
- Company: A trendy, design-driven homewares brand based in London.
- Benefits: Hybrid work model, opportunities for growth, and immediate influence on operations.
- Why this job: Make a real impact in a young brand while developing your career in customer operations.
- Qualifications: 2+ years in customer service, Shopify experience, and strong organisational skills.
- Other info: Join a dynamic team and help shape the future of our customer experience.
The predicted salary is between 30000 - 42000 £ per year.
A young, design-driven homewares brand in London seeks a Customer Operations & Office Manager to own customer-facing and operational touchpoints. In this hands-on role, you will ensure orders are processed and customer interactions reflect the brand's values.
Ideal candidates have:
- 2+ years in customer service
- Experience with Shopify
- Strong organizational skills
The position offers immediate influence over customer operations and opportunities for growth, along with a hybrid work model.
Customer Operations Lead — Hybrid (Early-Stage Impact) employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Lead — Hybrid (Early-Stage Impact)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you admire. A friendly chat can open doors and give you insights that might just land you that Customer Operations Lead role.
✨Tip Number 2
Show off your skills! If you’ve got experience with Shopify or customer service, make sure to highlight that in conversations. Share specific examples of how you’ve improved customer interactions or streamlined operations in past roles.
✨Tip Number 3
Prepare for interviews by researching the brand’s values and culture. Think about how your personal values align with theirs and be ready to discuss this. It’ll show you’re not just looking for any job, but you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it gives us a chance to see your application in the best light possible. Let’s get you that dream job!
We think you need these skills to ace Customer Operations Lead — Hybrid (Early-Stage Impact)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how much you care about customer service and how you can embody our values in every interaction.
Tailor Your Experience: Make sure to highlight your relevant experience, especially with customer service and Shopify. We’re looking for candidates who can demonstrate their skills in a way that aligns with what we do at StudySmarter.
Be Organised: Your application should be clear and well-structured. We appreciate strong organisational skills, so make it easy for us to see why you’re the right fit for the Customer Operations Lead role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's values and mission. Understand their product range and what sets them apart in the homewares market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experience that highlight your customer service skills. Think about challenging situations you've faced and how you resolved them. This will show the interviewer that you can handle customer interactions effectively and align with the brand's values.
✨Familiarise Yourself with Shopify
Since the role requires experience with Shopify, make sure you're comfortable discussing how you've used it in previous roles. If you have any tips or tricks for optimising order processing, be ready to share those insights during the interview.
✨Emphasise Organisational Skills
This position demands strong organisational skills, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will reassure the interviewer of your ability to thrive in a fast-paced environment.
