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For Companies At a Glance
- Tasks: Deliver excellent client experiences and manage multiple accounts with proactive support.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong IT skills, excellent communication, and ability to manage projects.
- Other info: Inclusive workplace prioritising well-being and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Client Account Manager
About Us
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Key Responsibilities
- Proactive client support and account management.
- Hosting and attending client meetings, including the production of meeting agendas and notes/actions.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required
- Strong I.T. Skills including use of Office products, and web-based systems.
- Excellent people skills and an ability to deal with stakeholders at all levels.
- Excellent verbal and written communication.
- Great attention to detail.
- Highly organised, ability to manage deadlines and projects.
- Ability to deliver results in a fast pace and pressured environment.
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority. In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform: Offering resources and support to enhance your overall well-being.
To Apply
Please upload your CV and covering letter at https://s2partnership.bamboohr.com/careers. Please note, this opportunity is NOT open to recruiters.
Client Account Manager - S2 Partnership employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - S2 Partnership
✨Tip Number 1
Network like a pro! Reach out to current or former employees at S2 Partnership on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to client management and account handling. We recommend role-playing with a friend to get comfortable with your responses and showcase your excellent people skills.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple projects or deadlines in the past. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at S2.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Account Manager - S2 Partnership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Account Manager role. Highlight your I.T. skills, client management experience, and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining S2 Partnership and how you can contribute to delivering excellent client experiences. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your excellent verbal and written communication skills. Clear, concise, and professional language will go a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter directly. Plus, it shows you’re keen on joining our team at S2 Partnership!
How to prepare for a job interview at Jobster
✨Know Your Client
Before the interview, take some time to research The S2 Partnership and their approach to client account management. Understand their values, services, and the specific challenges they face in the commercial real estate sector. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As a Client Account Manager, excellent people skills are crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. Highlight your ability to communicate effectively with stakeholders at all levels, as this will be key to delivering first-class client service.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so be ready to discuss how you manage multiple tasks and deadlines. Bring examples of how you've used tools like CRM systems or project management software to keep track of client accounts and ensure smooth operations. This will show that you're well-equipped for the fast-paced environment.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific client scenarios or challenges. Think through potential questions related to proactive client support, reporting, and business development opportunities. Practising your responses will help you feel more confident and articulate during the interview.
