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- Tasks: Support sales operations and manage export documentation for international trade.
- Company: Dynamic B2B solutions provider in the furniture industry.
- Benefits: Hybrid working model, flexible hours, and a supportive team environment.
- Why this job: Make a real impact on customer satisfaction and operational excellence.
- Qualifications: Experience in sales support and knowledge of UK & European export law.
- Other info: Opportunity for growth in a fast-paced commercial environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview (3 days per week onsite) Hybrid Working | B2B Solutions
Are you an organised, proactive professional with a passion for international trade and excellent customer support? We’re looking for a Sales Support Coordinator – Export Documentation Specialist to join a dynamic B2B team that delivers high-quality solutions across the UK and Europe. This is a key role supporting sales operations with a particular focus on UK and European export law, regulations and documentation — ensuring seamless delivery of orders from order entry through export compliance to shipment.
What You’ll Be Doing
- Provide proactive support to the sales team and international clients from order receipt to completion.
- Manage customer enquiries via email and telephone with professionalism and urgency.
- Work closely with internal teams — sales, logistics, finance and warehouse — to ensure timely order fulfilment.
Export Documentation & Compliance
- Prepare, review and manage all export documentation in line with UK and EU regulations (commercial invoices, packing lists, certificates of origin, export declarations).
- Ensure compliance with current UK & European export laws and documentation standards.
- Work with freight forwarders, customs brokers and logistics partners to support export processes.
- Stay up-to-date with changes in trade legislation, advising internal stakeholders accordingly.
Order Processing & Systems
- Accurately input and manage customer orders in the CRM/ERP system (experience with MS Dynamics is highly valuable).
- Maintain accurate records of export compliance and documentation in line with audit and regulatory requirements.
- Monitor and report order status to internal teams and customers.
Who We’re Looking For
- An ideal candidate will have strong experience in sales support and export documentation within a B2B environment.
- Knowledge of UK & European export law and documentation requirements.
- Experience with MS Dynamics or similar CRM/ERP systems.
- Excellent communication and organisational skills.
- A proactive, detail-oriented approach with an ability to manage multiple priorities.
- Comfortable working 3 days per week from the London office.
Bonus / Nice to Have
- Previous experience in furniture, interior solutions, manufacturing, or project-based B2B sectors.
- Familiarity with international logistics, customs processes and freight coordination.
Why This Role Is Exciting
- Be at the heart of a respected furniture solutions business shaping workspaces and learning environments across the UK and Europe.
- Use your export law knowledge to make a real impact on customer satisfaction and operational excellence.
- A hybrid work model with flexibility and a supportive sales team environment.
- Opportunity to grow in a role that bridges sales, compliance and international operations.
If you thrive in a fast-paced commercial environment and enjoy being a key part of cross-functional coordination — especially where export compliance meets customer service excellence — we’d love to hear from you.
Sales Support Coordinator - Trinity Resource Solutions in City of London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator - Trinity Resource Solutions in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in export documentation and compliance. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since you'll be managing customer enquiries, being articulate and professional is key. Role-play with a friend or use online resources to sharpen your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the world of B2B solutions.
We think you need these skills to ace Sales Support Coordinator - Trinity Resource Solutions in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Coordinator role. Highlight your experience with export documentation and any relevant B2B sales support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about international trade and how your proactive approach can benefit our team. Keep it concise but impactful — we love a good story!
Showcase Your Communication Skills: Since you'll be managing customer enquiries, it's crucial to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you handle customer interactions with professionalism and urgency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Jobster
✨Know Your Export Regulations
Make sure you brush up on UK and European export laws before the interview. Being able to discuss specific regulations and how they impact the role will show your expertise and enthusiasm for the position.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to clearly demonstrate your organisational prowess and proactive approach.
✨Familiarise Yourself with MS Dynamics
If you have experience with MS Dynamics or similar CRM/ERP systems, be ready to talk about it! Highlight any specific projects where you used these tools to improve order processing or customer support.
✨Engage with the Sales Team Mindset
Since this role involves supporting the sales team, think about how you can contribute to their success. Prepare to discuss how you would proactively assist them and enhance customer satisfaction through effective communication.
