At a Glance
- Tasks: Deliver exceptional customer service and build positive relationships with customers.
- Company: Join the luxury accessories brand, Anya Hindmarch, known for innovation and craftsmanship.
- Benefits: Be part of a creative team in a vibrant retail environment with growth opportunities.
- Why this job: Engage with a community-focused brand and make a real impact in customer experiences.
- Qualifications: Minimum 2 years retail experience and a passion for customer service.
- Other info: Flexible working hours, including weekends, in an exciting retail concept.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Brand Anya Hindmarch, founded in London in 1987, is a luxury accessories brand. Anya was the first accessories designer to hold an on-schedule London Fashion Week show and has since grown into a global brand. Modern craftsmanship and personalisation sit at the heart of everything the brand does. Each bespoke piece is - as Anya says - about ‘having your name on something, rather than mine’. The brand shows an ongoing commitment to the circularity of materials with the I Am A Plastic Bag campaign, a collection made from an innovative new fabric created from recycled plastic bottles, and the more recent Waste Not Want Not collections and Return to Nature.
The Village
The Village is an exciting and innovative retail concept on Pont Street in London. It has five neighbouring shops – The Anya Cafe, The Collection Shop, The Labelled Shop, The Bespoke Shop and the Village Hall which houses different concepts throughout the year. Most recently the wonderful Anya Grotto. The Anya Village offers innovative concepts, collaborations and exhibitions alongside our collections. It is a place for the brand to connect with its community, engage with projects it cares about and invite in collaborators. Our mainline store is located on Sloane Street selling seasonal collections.
The Role
We are currently looking for full time Sales Consultants to join our Village store teams. Our customer is at the heart of everything we do so you should be passionate delivering exceptional customer service.
What you’ll be responsible for:
- Building positive relationships with customers
- Providing excellent customer service in store and with customer follow up
- Achieving in-depth product and brand knowledge
- Maximising every selling opportunity to achieve sales targets
- Maintaining high standards on the shop floor
About You
- Minimum 2 years retail experience required
- A great communicator with a natural flair for building relationships
- Passionate about delivering exceptional customer service
- A team player who is always ready to go the extra mile
- Able to work flexibly, including weekends
Equal Opportunities
Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, gender reassignment, religion or belief, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Thank you for your interest in Anya Hindmarch. Unfortunately due to the volume of interest in the role we cannot get back to every applicant; however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team
Sales Consultant - Anya Hindmarch in City of London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Anya Hindmarch in City of London
✨Tip Number 1
Get to know the brand inside out! Dive into Anya Hindmarch's history, values, and latest collections. This will not only impress during interviews but also help you connect with customers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to showcase your ability to build relationships and handle various customer situations. Remember, it’s all about making that personal connection!
✨Tip Number 3
Network like a pro! Attend events or workshops related to luxury retail and connect with others in the industry. You never know who might have a lead on a job or offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Anya Hindmarch community.
We think you need these skills to ace Sales Consultant - Anya Hindmarch in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating positive experiences for customers, so share any relevant stories or examples!
Know the Brand: Take some time to research Anya Hindmarch and its values. Mentioning specific collections or initiatives, like the I Am A Plastic Bag campaign, can show us that you're genuinely interested in the brand and what it stands for.
Tailor Your CV: Make sure your CV highlights your retail experience and any achievements related to sales targets or customer satisfaction. We love seeing how you've gone the extra mile in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jobster
✨Know the Brand Inside Out
Before your interview, dive deep into Anya Hindmarch's history, values, and recent campaigns like 'I Am A Plastic Bag'. Understanding their commitment to sustainability and personalisation will show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you delivered exceptional customer service. Think about how you built relationships with customers and maximised sales opportunities, as this is key for a Sales Consultant role.
✨Be Ready to Discuss Teamwork
Since being a team player is crucial, come prepared with stories that highlight your ability to collaborate effectively. Share instances where you went the extra mile for your team or helped create a positive work environment.
✨Dress the Part
As a luxury brand, Anya Hindmarch values presentation. Dress smartly and stylishly for your interview to reflect the brand's aesthetic. This not only shows respect but also gives a glimpse of how you'd represent them on the shop floor.