At a Glance
- Tasks: Provide top-notch customer service and assist passengers with travel information.
- Company: Join Transport for Wales and be part of a dynamic team.
- Benefits: Enjoy flexible hours, travel allowance, and holiday pay.
- Other info: Flexible working patterns to fit your lifestyle.
- Why this job: Make a difference in people's journeys while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 15 - 15 £ per hour.
What are you going to do:
- Represent Transport for Wales (TfW) in a positive, professional, and approachable manner at all times.
- Provide excellent customer service by assisting passengers and delivering accurate, up-to-date travel information by clear announcements regarding service updates, departure times, and calling patterns when required.
- Develop a good working knowledge of the TfW network and local geography to assist passengers effectively.
Role Responsibilities:
- Represent Transport for Wales (TfW) in a positive, professional, and approachable manner at all times.
- Provide excellent customer service by assisting passengers and delivering accurate, up-to-date travel information by clear announcements regarding service updates, departure times, and calling patterns when required.
- Develop a good working knowledge of the TfW network and local geography to assist passengers effectively.
Who We’re Looking For:
- Strong customer service and communication skills
- Great attention to detail to ensure accurate service
- Strong decision-making skills
- A systematic approach to working
What we offer:
- Travel allowance
- Flexible working hours
- Holiday pay
What we ask:
- At least finished high school
- Communication
- Teamwork
- Problem-solving
Extra information:
- This is a 6 or 18 month fixed-term contract.
- This role is based on an annualised hours contract. The postholder will work a total number of hours over the course of the year, rather than a fixed weekly schedule.
- Working patterns will vary depending on business needs, including evenings, weekends, and peak periods.
- Shifts will be planned in advance and communicated with reasonable notice. Flexibility is essential to meet operational requirements.
- We are committed to providing as much notice as possible for working hours and will seek to balance business needs with employee wellbeing.
Job details:
- Status: Open
- Education Level: College, Secondary School, University, Other
- Location: Chester
- Working hours per week: 1 - 20
- Type of Contract: Casual / Part Time Jobs
- Salary indication: Between £14.99 and £15.00 Per Hour
- Responsible for: To provide excellent customer service during Rail Replacement Service operations. Ensuring effective and proactive communication with passengers to support them in completing the journey.
- Published at: 27-07-2026
- Profession type: Customer Service
- Full UK/EU driving license preferred: No
- Car Preferred: No
- Must be eligible to work in the EU: Yes
- Cover Letter Required: No
- Languages: English
Road Transport Co-ordinator | Cydlynydd Trafnidiaeth Ffyrdd (m/w/d) - Studentjob.co.uk in Chester employer: Jobster
At Jobster, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our Partnerships Interns benefit from hands-on experience with global clients, ample opportunities for professional growth, and the chance to collaborate with a dynamic team dedicated to driving innovative campaigns. Located in the United Kingdom, our supportive environment encourages creativity and proactive engagement, making it an ideal place for aspiring professionals to thrive.
We think you need these skills to ace Road Transport Co-ordinator | Cydlynydd Trafnidiaeth Ffyrdd (m/w/d) - Studentjob.co.uk in Chester
Customer Service
Communication Skills
Attention to Detail
Decision-Making Skills
Systematic Approach
Knowledge of Local Geography
Problem-Solving Skills
