At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
- Company: Join Cotswold Outdoor Group, a leader in outdoor retail with a focus on sustainability.
- Benefits: Enjoy a competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Why this job: Make a real impact while helping customers find the perfect outdoor gear.
- Qualifications: Experience in retail management and a passion for outstanding customer service.
- Other info: Ongoing training and development opportunities in a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? As an Assistant Store Manager at our Chertsey, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products!
We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more.
But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
What You’ll Be Doing
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety.
- Lead by example, motivating your team to deliver expert service and hit performance targets.
- Help create an inclusive, welcoming environment where every customer feels valued.
- Step up to lead the team in the Store Manager’s absence.
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in.
What We’re Looking For
- Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team.
- Take pride in delivering outstanding customer service and helping people find the right products.
- Understand the key parts of store operations, from stock and safety to visual standards.
- Value being part of a supportive team that works together to bring out the best in each other.
What You’ll Get From Us
- Salary, plus a yearly bonus of up to £2,025.
- 40-60% discount on top outdoor brands across our stores.
- 33 days holiday with the option to buy more.
- Ongoing training and development, including leadership support and expert sessions from leading brands.
- Free, confidential wellbeing support whenever you need it.
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform.
Apply today and start your journey with us.
Assistant Store Manager - Cotswold Outdoor Group in Chertsey employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Cotswold Outdoor Group in Chertsey
✨Tip Number 1
Get to know the company! Research Cotswold Outdoor, Runners Need, and Snow+Rock. Understanding their values and products will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled challenges. Be ready to share these stories, as they’ll demonstrate your ability to step up and lead when needed.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. This is key for an Assistant Store Manager, so let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Store Manager - Cotswold Outdoor Group in Chertsey
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Mention any relevant experiences or hobbies that connect you to the outdoor lifestyle, whether it's hiking, running, or winter sports. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your previous experience in retail management and how it aligns with our mission at Cotswold Outdoor. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!
Be Personable and Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that showcase your leadership skills and how you've motivated teams in the past. Remember, we’re looking for someone who can create a welcoming environment for both customers and staff!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at Jobster
✨Know Your Brands
Familiarise yourself with the brands Cotswold Outdoor, Runners Need, and Snow+Rock. Understand their product ranges and what makes them unique. This knowledge will help you connect with the interviewers and show your passion for outdoor activities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you've motivated others to achieve performance targets. This is crucial for the Assistant Store Manager role, so be ready to discuss specific situations.
✨Customer Service Focus
Be prepared to talk about your approach to delivering outstanding customer service. Share stories where you went above and beyond to help customers find the right products. This will demonstrate your commitment to creating a welcoming environment.
✨Understand Store Operations
Brush up on your knowledge of store operations, including stock management, cash handling, and safety protocols. Being able to discuss these areas confidently will show that you’re ready to step up in the Store Manager’s absence.