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For Companies At a Glance
- Tasks: Manage customer inquiries and ensure satisfaction across multiple channels.
- Company: Dynamic energy services team based in Bury.
- Benefits: 25 days holiday, health programme, plus bonuses.
- Why this job: Join a vibrant team and make a difference in customer service.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Office-based role with opportunities for personal growth.
The predicted salary is between 24000 - 25000 £ per year.
A dynamic team in energy services is seeking a detail-oriented Customer Service Delivery Coordinator in Bury. This office-based position offers a salary between £24,000 to £25,000 plus bonuses and benefits.
Responsibilities
- Manage customer inquiries and ensure satisfaction across multiple channels.
Qualifications
- Strong customer service experience
- Excellent communication skills
- Proficiency in Excel and Outlook
Benefits
- 25 days holiday
- Health & wellbeing programme
- Bonuses and benefits
Dynamic Office-Based Customer Service Delivery Coordinator in Bury St Edmunds employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Office-Based Customer Service Delivery Coordinator in Bury St Edmunds
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer inquiries, we recommend doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your Excel and Outlook skills! If you have any relevant experience or projects, be ready to discuss them. We want to see how you can use these tools to enhance customer service delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team in Bury.
We think you need these skills to ace Dynamic Office-Based Customer Service Delivery Coordinator in Bury St Edmunds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and ensured satisfaction in previous roles, so share specific examples that showcase your skills!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications and enthusiasm.
Excel and Outlook Proficiency: Don’t forget to mention your proficiency in Excel and Outlook! If you have any relevant experience or certifications, include those details to show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to share examples of how you've handled inquiries in the past. Think about specific situations where you turned a negative experience into a positive one.
✨Excel and Outlook Proficiency
Since this role requires proficiency in Excel and Outlook, prepare to discuss your experience with these tools. Maybe even practice some common tasks or functions in Excel that could come up during the interview.
✨Communication is Key
Demonstrate your excellent communication skills by being clear and concise in your answers. Practice active listening during the interview, showing that you can engage effectively with others.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research their values and recent projects in energy services, and be ready to explain why you want to be part of their dynamic team.
