Quality Assurance Consultant - Stride Resource Management in Birmingham
Quality Assurance Consultant - Stride Resource Management

Quality Assurance Consultant - Stride Resource Management in Birmingham

Birmingham Full-Time 42000 - 66000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Review files, provide feedback, and improve team processes in a supportive environment.
  • Company: Stride Resource Management, a growing broking team focused on quality service.
  • Benefits: Up to £55,000 salary, hybrid working, generous leave, and a supportive culture.
  • Why this job: Make a real impact by shaping best practices and supporting your colleagues.
  • Qualifications: Experience in commercial insurance and strong communication skills required.
  • Other info: Enjoy autonomy, flexible working, and a focus on work-life balance.

The predicted salary is between 42000 - 66000 £ per year.

You’ll play a key part in helping a growing broking team deliver high-quality advice and service. This isn’t a heavy compliance position - it’s about supporting your colleagues, shaping best practice, and making a real impact on how the team performs. It’s compliance with ‘small c’… the people stuff, ensuring they are compliant and offering best class service to clients. It isn’t heavily laden with reporting, complaints, FCA or PRA.

What you will do:

  • Review files across new business, renewals, and mid-term adjustments to ensure consistency and quality.
  • Give practical feedback that helps colleagues improve and grow in their roles.
  • Spot trends and identify training needs so the team can work more effectively.
  • Work closely with operational and technical colleagues to improve processes and workflows.
  • Influence the team culture, helping to raise standards of advice and service across the business.

What you will bring:

  • Strong experience in commercial insurance, ideally in broking or underwriting.
  • Experience in file reviews, quality assurance, or technical assurance.
  • Confidence in giving constructive feedback and coaching colleagues.
  • Analytical skills to identify patterns and trends.
  • Strong communication skills and comfort collaborating across teams.

What’s in it for you:

  • Autonomy and responsibility - you’ll shape how the team works and see the impact of your contribution.
  • Flexible working - hybrid role with 60% home-based working.
  • Competitive rewards - up to £55,000 base salary, plus 10-15% bonus, generous pension and 25 days’ leave plus bank holidays.
  • Supportive culture - training, guidance, and a growing team where your expertise is valued.
  • Work-life balance - family-friendly policies and wellbeing benefits.

If you are someone who enjoys using your commercial insurance expertise to make a difference, support others, and take on more responsibility, this role could be the next step in your career.

Quality Assurance Consultant - Stride Resource Management in Birmingham employer: Jobster

Stride Resource Management is an exceptional employer that values your expertise and offers a supportive culture where you can truly make a difference. With flexible working arrangements, competitive rewards, and a strong focus on employee growth, you'll have the autonomy to shape team processes while enjoying a healthy work-life balance. Join us in a dynamic environment where your contributions are recognised and celebrated.
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Contact Detail:

Jobster Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Consultant - Stride Resource Management in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those in broking or underwriting. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Prepare for interviews by brushing up on your quality assurance knowledge. Be ready to discuss how you’ve helped teams improve and share specific examples of your analytical skills in action. We want to see your impact!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It shows you’re genuinely interested and keeps you top of mind.

✨Tip Number 4

Check out our website for the latest job openings! Applying directly through us not only gives you a better chance but also shows you’re keen on being part of our supportive culture. Let’s make it happen together!

We think you need these skills to ace Quality Assurance Consultant - Stride Resource Management in Birmingham

Commercial Insurance Expertise
File Review
Quality Assurance
Technical Assurance
Constructive Feedback
Coaching Skills
Analytical Skills
Trend Identification
Strong Communication Skills
Collaboration
Process Improvement
Workflow Enhancement
Team Culture Influence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial insurance and any relevant quality assurance experience to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about supporting colleagues and improving processes. Share specific examples of how you've made an impact in previous roles, especially in giving constructive feedback and coaching.

Showcase Your Analytical Skills: Since we’re looking for someone who can spot trends and identify training needs, make sure to include examples of how you’ve used your analytical skills in past positions. This will help us see your potential to enhance our team’s performance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Jobster

✨Know Your Stuff

Make sure you brush up on your commercial insurance knowledge, especially in broking and underwriting. Be ready to discuss your experience with file reviews and quality assurance, as this will show you understand the role and can hit the ground running.

✨Showcase Your Feedback Skills

Prepare examples of how you've given constructive feedback in the past. This role is all about supporting colleagues, so demonstrating your ability to coach and help others grow will be key to impressing the interviewers.

✨Be a Team Player

Since collaboration is crucial, think of instances where you've worked closely with operational or technical teams. Highlight how you’ve influenced team culture or improved processes, as this aligns perfectly with what they’re looking for.

✨Spot Trends Like a Pro

Brush up on your analytical skills! Be prepared to discuss how you've identified patterns or training needs in previous roles. Showing that you can spot trends will demonstrate your proactive approach to improving team performance.

Quality Assurance Consultant - Stride Resource Management in Birmingham
Jobster
Location: Birmingham
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  • Quality Assurance Consultant - Stride Resource Management in Birmingham

    Birmingham
    Full-Time
    42000 - 66000 £ / year (est.)
  • J

    Jobster

    50-100
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