Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of NOC engineers and manage major incidents in a dynamic environment.
- Company: Join a growing Network Operations Command Centre in Belfast.
- Benefits: Competitive salary, 15% shift allowance, and structured training opportunities.
- Why this job: Take on real responsibility and grow your leadership skills in a critical role.
- Qualifications: 2+ years of experience in managing teams and strong communication skills.
- Other info: Enjoy a rolling 24/7 shift pattern with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are expanding a 24/7 Network Operations Command Centre in Belfast and are looking for an experienced NOC Shift Lead to play a key role in day-to-day operations. This newly created role offers real responsibility, visibility, and long-term growth.
What you’ll be doing:
- Lead and coordinate NOC engineers during your shift
- Allocate work and ensure tasks are handled by the appropriate teams
- Coordinate and manage major incidents and escalations
- Monitor service quality, SLAs, and operational performance
- Act as the primary point of contact during incidents
- Provide guidance and operational support to engineers
- Manage clear handovers between shifts
- Oversee team members based across multiple locations
What we’re looking for:
- 2+ years’ experience managing people in an operational or service environment
- Solid understanding of NOC or service delivery operations
- Proven ability to coordinate incidents under pressure
- Strong communication and stakeholder management skills
- Comfortable working a rolling 24/7 shift pattern
- Eligible for Security Clearance (SC minimum)
- Networking knowledge is advantageous but not essential
Shift Pattern:
- 4 on / 4 off rotation
- 7am–7pm (days) → 7pm–7am (nights)
Why apply?
- Join new and growing command centre
- Leadership-focused role without being a technical escalation point
- Competitive salary with 15% shift allowance
- Structured support, training, and development opportunities
- Work in a critical, high-impact operational environment
Interview Process:
- Stage 1: Microsoft Teams
- Stage 2: Face-to-face interview
Apply now to take the next step in your NOC leadership career.
Network Operations Center Shift lead - Realtime Recruitment in Belfast employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Shift lead - Realtime Recruitment in Belfast
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of NOC Shift Lead. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Network Operations Center Shift lead - Realtime Recruitment in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your NOC or service delivery operations experience, as well as any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the NOC Shift Lead role. Share specific examples of how you've managed teams and coordinated incidents under pressure. We love a good story!
Show Off Your Communication Skills: Strong communication is key in this role. Make sure your application showcases your ability to manage stakeholders and provide guidance. Whether it's in your CV or cover letter, let us know how you keep everyone in the loop during incidents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our growing command centre!
How to prepare for a job interview at Jobster
✨Know Your NOC Inside Out
Make sure you have a solid understanding of Network Operations Centre functions and the specific responsibilities of a Shift Lead. Brush up on incident management processes and service delivery operations, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and coordinating tasks under pressure. Think about times when you've successfully led a team through a major incident or ensured smooth handovers between shifts.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle incidents or manage stakeholders. Consider doing mock interviews with a friend to refine your delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the challenges they face, or how success is measured in the NOC. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
