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- Tasks: Support the Boutique Manager in delivering a luxurious customer experience and achieving sales targets.
- Company: Join the House of Creed, a luxury perfume house known for artisan fragrances.
- Benefits: Enjoy career development opportunities, a dynamic work environment, and a chance to shape the future of luxury retail.
- Why this job: Be part of a team that redefines luxury and creates unforgettable customer experiences.
- Qualifications: Previous retail management experience, strong leadership skills, and a passion for luxury.
- Other info: Diverse and inclusive workplace with a focus on innovation and creativity.
The predicted salary is between 30000 - 42000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking an Assistant Boutique Manager for our Creed Boutique in our new Bicester Village Boutique, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role
This role supports the Boutique Manager in the achievement of objectives set by the Company. The Assistant Boutique Manager plays a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. The role drives success in KPIs for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence.
Line of Reporting
This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager.
Key responsibilities include but are not limited to:
- Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels.
- Lead, coach and inspire the team to ensure they embrace their roles with dedication, commitment, and passion to provide high levels of service.
- Achieve sales and KPI targets as directed by the Boutique Manager.
- Communicate a clear brand experience and liaise with all support functions within the business.
- Maintain excellent standards in all areas of operational activity and drive sales and profitability.
- Demonstrate strong clienteling skills – build a loyal customer network.
- Develop a strong sales plan, set financial targets and KPIs for the team.
- Review performance data with the Boutique Manager to monitor and measure departmental productivity.
- Ensure sales targets are met.
- Process and dispatch all Creed Boutique web orders on a timely basis.
- Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets.
- Maintain awareness of market trends in the retail industry.
- Ensure health and safety, legal and security issues are processed in a timely manner.
- Collaborate with the Boutique Manager to conduct probationary reviews and employee appraisals.
- Manage daily team related people matters and lead by example.
- Motivate and supervise the team through a positive leadership style.
Skills/Experience Required
- Previous retail sales management experience ideally in a luxury environment.
- Ability to demonstrate a successful track record in leading and managing a team.
- High levels of attention to detail.
- Experience of dealing with clients/customers.
- Excellent communication skills both written and verbal.
- Proficient in MS Office programs: Word, Excel, Outlook, PowerPoint.
Key Personal Qualities
- Highly organised team player.
- Eager to learn and share knowledge.
- Pro-active attitude and flexible approach.
- Excellent time management, organisation, and prioritising skills.
- Ability to work effectively to meet deadlines.
Location
This role is based in the Creed Boutique at Bicester Village.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience.
- Innovation: Be part of a team that thrives on pushing boundaries.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity.
- Career Development: There are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Assistant Boutique Manager - Creed in Banbury employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Boutique Manager - Creed in Banbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into the House of Creed's history, values, and products. This will not only impress your interviewers but also help you connect your passion for luxury with their mission.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer experiences. Be ready to share how you can inspire the team at Creed to deliver that unparalleled service they’re known for.
✨Tip Number 3
Network like a pro! Attend events or connect with current employees on LinkedIn. Building relationships can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a simple way to stand out and show that you’re genuinely interested in being part of the Creed family.
We think you need these skills to ace Assistant Boutique Manager - Creed in Banbury
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your passion for high-end products and customer service. We want to see how you can bring that enthusiasm to the Creed Boutique.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant retail management experience and any specific achievements that align with the responsibilities of an Assistant Boutique Manager. We appreciate attention to detail!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team at Creed. We’re looking for genuine individuals who can connect with our customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jobster
✨Know Your Fragrances
Before the interview, make sure you’re familiar with the House of Creed's fragrance offerings. Understand the unique ingredients and stories behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for luxury perfumes.
✨Showcase Your Leadership Skills
As an Assistant Boutique Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your coaching style and how you motivate others to achieve their goals.
✨Demonstrate Customer-Centric Thinking
The role is all about delivering an unparalleled customer experience. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific instances where your actions led to positive customer feedback or increased sales.
✨Prepare Questions About the Brand
Interviews are a two-way street! Prepare thoughtful questions about the brand’s future, its approach to customer service, and how they measure success. This shows your interest in the company and helps you assess if it’s the right fit for you.
