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- Tasks: Lead and inspire your team to deliver exceptional customer experiences and drive sales.
- Company: Radley, a luxury British handbag brand with over 25 years of craftsmanship.
- Benefits: Generous staff discounts, performance incentives, and opportunities for professional development.
- Why this job: Join a creative team and make a real impact in a thriving retail environment.
- Qualifications: Strong leadership skills and experience in retail management.
- Other info: Inclusive culture focused on diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.
We are looking for an Assistant Manager who will motivate, inspire, train and develop their team to deliver EXCELLENCE in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and time again. You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit. As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success.
Key Responsibilities- Delivering an exceptional customer experience and being an ambassador to your team and the brand
- Sales and KPI focused and delivering growth
- Commercial acumen through effective best sellers, floor walks and money mapping
- Achieving EBITDA target and accountable for the profitability of the store through managing costs
- Growing store traffic through local marketing and store events
- People Management: recruitment, training, development, coaching, supporting Store Manager
- Actively building relationships with key contacts across the business
- Supporting Store Manager in stock allocation and control including preventing stock loss
- Great coaching and leadership skills
- Ability to remain calm under pressure
- Adept in dealing with people issues
- The ability to impact and influence business decisions
- Experience with Power BI to analyse performance
- Communication: the ability to convey information clearly to internal and external stakeholders
- Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)
- Performance-based incentives
- Generous staff discount on Radley products
- Opportunities for professional development & training
- Enhanced annual leave (including Holiday buy)
- Sickness Pay
- Life Assurance Cover
- Virtual GP
- Healthcare Cash Plan of up to c.£900 per year
- Employee Assistant Programme
- Wellbeing App (Thrive)
- Company Bonus
- Time in Service Rewards
- Sample Sales
- Special Occasion Gifts
- Cycle to Work Scheme
- Electric Vehicle Scheme
- Season Ticket Loan
At Radley, we strive to create, promote and live an inclusive culture. We are committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another's differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley.
We are proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervalue themselves.
Assistant Store Manager in Ashford employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Ashford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Radley's history, values, and products. This way, when you walk into that interview, you can show your passion and understanding of what makes Radley special.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your commercial acumen! Be ready to discuss how you've driven sales or improved customer experiences in past roles. Bring examples of your success stories to the table – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Radley family.
We think you need these skills to ace Assistant Store Manager in Ashford
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Radley shine through! Mention specific products or values that resonate with you. This shows us you're not just looking for any job, but you genuinely want to be part of our team.
Highlight Your Leadership Skills: As an Assistant Store Manager, we need someone who can inspire and motivate a team. Share examples from your past experiences where you've successfully led a team or improved performance. This will help us see how you can contribute to our culture of excellence.
Be Commercially Savvy: We’re looking for someone with a good head for business. In your application, mention any experience you have with sales targets, KPIs, or managing budgets. This will show us that you understand the commercial side of retail and can help drive our success.
Keep It Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate a well-structured application that gets to the heart of your skills and experiences without unnecessary fluff!
How to prepare for a job interview at Jobster
✨Know Your Brand Inside Out
Before your interview, dive deep into Radley's history, values, and product range. Understanding their luxurious British handbags and commitment to craftsmanship will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Highlight specific instances where your coaching led to improved performance or customer satisfaction, as this aligns perfectly with the role's focus on inspiring excellence.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've previously driven sales and managed costs effectively. Bring insights on local marketing strategies or events that increased store traffic, showcasing your entrepreneurial spirit and ability to impact business decisions.
✨Practice Clear Communication
Since communication is key in this role, practice conveying your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated with both internal teams and customers, ensuring everyone is on the same page.
