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- Tasks: Lead luxury retail stores, ensuring top-notch customer experience and operational excellence.
- Company: Join a leading luxury fashion retailer with a focus on performance and brand standards.
- Benefits: Competitive salary, career development, and the chance to shape a luxury retail portfolio.
- Why this job: Make a real impact in luxury retail while developing your leadership skills.
- Qualifications: Experience in luxury retail management and strong people leadership skills.
- Other info: Dynamic role with extensive travel across London and the South.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you an experienced retail leader with a proven ability to drive performance across a multi-site luxury retail portfolio? Do you excel in structured, brand‑led environments where exceptional customer experience, commercial discipline, and people leadership are paramount? MacGregor Black is partnering with a leading luxury fashion retailer to appoint an Area Manager – London & South. This permanent role offers the opportunity to oversee and optimise performance across a high‑profile regional store portfolio, ensuring delivery of commercial objectives and luxury brand standards.
The Area Manager will be responsible for leading, coaching, and developing Store Managers across London and the South, driving consistent operational excellence, customer experience, and financial performance. This role is a key leadership position within the retail organisation and works closely with Head Office teams to ensure alignment with wider business strategy.
Key Responsibilities:- Lead and manage a portfolio of luxury retail stores across London and the South, ensuring consistent delivery of sales, margin, and KPI targets.
- Drive a best‑in‑class customer experience aligned with luxury service standards and brand expectations.
- Coach, develop, and performance‑manage Store Managers, building strong leadership capability and succession pipelines.
- Ensure consistent execution of visual merchandising standards, brand presentation, and in‑store storytelling across the region.
- Conduct regular store visits, audits, and performance reviews, providing clear feedback and actionable improvement plans.
- Analyse sales performance, customer data, and operational KPIs to identify risks and growth opportunities.
- Partner with Buying, Merchandising, and Supply Chain teams to ensure optimal stock levels and product availability.
- Support the execution of new store openings, refits, and closures within the region as required.
- Collaborate with HR to ensure effective recruitment, onboarding, engagement, and retention of retail teams.
- Ensure full compliance with company policies, employment legislation, health and safety, and security standards.
- Act as a brand ambassador, representing the business internally and externally to the highest professional standard.
- Provide regular reporting and insights to senior retail leadership, contributing to regional and business‑wide planning.
- Proven experience in an Area Manager or Regional Manager role within a luxury fashion or premium retail environment.
- Strong commercial acumen with a track record of delivering results across multiple store locations.
- Extensive people leadership experience, with the ability to inspire, coach, and develop high‑performing teams.
- Deep understanding of luxury customer experience, service standards, and brand presentation.
- Highly analytical and detail‑oriented, with strong planning and organisational skills.
- Confident communicator with the ability to influence stakeholders at all levels.
- Comfortable operating in a fast‑paced, performance‑driven retail environment.
- Willingness to travel extensively across London and the South as required.
Area Manager - South - MacGregor Black employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - South - MacGregor Black
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for an Area Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its brand values. Show them you understand their luxury standards and how you can elevate their customer experience. Bring examples of how you've driven performance in previous roles to the table!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that suit your skills, especially in luxury retail. Tailor your approach to each application to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share any additional insights or ideas you have about the role to show your enthusiasm and commitment.
We think you need these skills to ace Area Manager - South - MacGregor Black
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Area Manager role. Highlight your achievements in luxury retail and any leadership roles you've held, as we want to see how you can drive performance across multiple sites.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your experience aligns with our brand values. Be sure to mention your people leadership skills and how you’ve successfully managed teams in the past.
Showcase Your Analytical Skills: Since this role involves analysing sales performance and operational KPIs, make sure to include examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can back up their claims with solid evidence!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Jobster
✨Know Your Luxury Retail Inside Out
Before the interview, make sure you brush up on the latest trends in luxury retail. Understand the brand's ethos and how they position themselves in the market. This will help you demonstrate your passion for the industry and show that you're not just another candidate.
✨Showcase Your People Leadership Skills
Prepare specific examples of how you've successfully led and developed teams in previous roles. Think about times when you coached a Store Manager to improve performance or built a strong succession pipeline. This will highlight your ability to inspire and manage high-performing teams.
✨Be Ready to Discuss KPIs and Performance Metrics
Since the role involves analysing sales performance and operational KPIs, come prepared with examples of how you've used data to drive results. Be ready to discuss how you identify risks and opportunities, and how you've implemented strategies to meet commercial objectives.
✨Demonstrate Your Customer-Centric Approach
Luxury retail is all about exceptional customer experience. Prepare to talk about how you've driven a best-in-class customer experience in your previous roles. Share stories that illustrate your understanding of luxury service standards and how you've ensured brand presentation aligns with customer expectations.
