Account Manager - Truffle Social
Account Manager - Truffle Social

Account Manager - Truffle Social

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Jobster

At a Glance

  • Tasks: Manage and deliver innovative social media campaigns across multiple platforms.
  • Company: Join Truffle Social, the UK's first pure social media agency, female-led and ambitious.
  • Benefits: Enjoy hybrid working, 24 days holiday, mental health support, and fun company socials.
  • Why this job: Be part of a dynamic team that empowers creativity and drives impactful campaigns.
  • Qualifications: Experience in campaign management and a passion for social media trends.
  • Other info: Work in a vibrant environment with excellent growth opportunities and a supportive culture.

The predicted salary is between 36000 - 60000 £ per year.

About Truffle

Established in 2010, Truffle Social is the UK’s first pure social media agency, producing award-winning work for the world’s biggest brands. We’re proudly independent, female-led, and extremely ambitious. Through innovation and a relentless focus on excellence, our leadership position gives us first pick of both clients and talent, creating an environment that’s ambitious, energised, and highly desirable.

We foster an ambitious, supportive environment where talent is encouraged to grow and lead. As a female-led agency, we’re passionate about empowering first-class people and giving them the space to do their best work. We’re first to experiment, quick to learn, and confident enough to share that journey openly, using our own social channels as living testbeds for innovation and growth.

Your primary objective as an Account Manager at Truffle will be to deliver effective, fully integrated campaigns across Instagram, TikTok, YouTube, X, LinkedIn, Snapchat, Facebook and Threads. Our client portfolio is diverse and this variety fuels our inspiration. Sectors include: FMCG, Fashion & Beauty, Property & Interiors, Health & Wellbeing, Travel & Hospitality, among others.

You will build upon the strength of our existing relationships and realise our position as a social partner to our clients, delivering forward-thinking, imaginative content and innovative strategies. You must have a finger on the pulse culturally and be confident in presenting recommendations that go beyond the expectations of traditional agencies. This is a role that will be suited to someone who knows how to speak to brands, is passionate about the work that we do at Truffle and can clearly articulate our unique strategic creative offering. Ambition is also essential.

This is a great opportunity to work within this successful and rapidly growing team. Our mission is to keep developing a diverse and agile team of talent that looks to innovate and work as an ecosystem that delivers excellent campaigns for our partners.

Responsibilities

  • Deliver campaigns across all social channels: Instagram (full suite), Facebook, LinkedIn, Twitter, TikTok, YouTube
  • Optimising content per platform - a solid understanding of audience behaviours and platform functionality is important
  • Produce high quality evergreen content and contribute to brainstorms for creative campaigns and new social assets
  • Manage designers to design and repurpose content
  • Work closely with our clients to integrate campaigns with broader marketing plans; understand business challenges and identify suitable services to address the clients’ needs, solidifying our role as their go-to social partner when navigating the digital landscape
  • Drive innovation and fresh thinking across campaigns and when supporting on creating new agency processes - be the first to provide solutions
  • Ensure the most effective use of resources at all times - we work on an ‘earned autonomy’ basis
  • Support across project management for content production and campaigns, working to set budgets and timelines
  • Contribute towards building a strong team that collaborates effectively with other internal departments, sharing knowledge, processes, client vision and KPIs
  • Keep an ear to the ground within the market, disseminating relevant information to the team and applying knowledge proactively
  • Contribute to an environment that promotes outstanding client service and positive morale - our culture is super important to us!
  • Support across influencer campaigns including reporting
  • Support in developing new social strategies with a specific focus on developing unique content pillars and visual formats
  • Produce longform and short form copy across multiple platforms, showing a good understanding for tone of voice, nuance and brand guidelines

Required Experience

  • Proven track record of campaign management and a strong portfolio of examples of content that you have ideated and managed through to production and posting
  • An understanding of repurposing content and cross-platform integration
  • History of working specifically in social media, successfully managing projects, growing relationships with SMEs and international clients, and working with cross-functional teams and agency partners
  • Proven track record of demonstrating empathetic client skills
  • Demonstrated experience and skills in areas such as advertising, creative production and copywriting
  • Thrives in a fast-paced environment
  • Good technical understanding of social/video editing across Instagram Reels and TikTok - rhythm is key!
  • In-depth knowledge and understanding of social media, digital and current communications and content marketing trends
  • Proven experience accurately reporting and analysing numbers and metrics
  • Proficient in social measurement and listening tools (ex. Sprout Social, Brandwatch, Sprinklr, Hootsuite, Sysomos, native platform business/ad managers, etc.)
  • Paid social experience is not essential for this role but considered a bonus
  • Influencer campaign experience is ideal
  • Experience developing strategic recommendations/proposals for social media and digital activations and KPIs to effectively measure success
  • Result and solution-oriented with a strategic mindset, good logical thinking
  • Strong execution and good capacity for pressure, and a good sense of communication and co-working.

The Perks

  • Hybrid working, with two days working a week at our beautiful workspace in Old Sessions House in Farringdon
  • A ‘Workstation’ Policy is in place whereby employees who have completed one year of service are able to work from abroad for a two-week period
  • 24 days holiday and birthdays off
  • Company away days and socials
  • Mental Health support and therapy support
  • Monday breakfast club
  • Thursday drinks
  • Pension scheme

Account Manager - Truffle Social employer: Jobster

Truffle Social is an exceptional employer, offering a vibrant and supportive work culture that empowers employees to innovate and excel in their roles. With a focus on personal growth and collaboration, team members enjoy hybrid working arrangements, generous holiday allowances, and unique perks like the opportunity to work abroad after a year of service. Located in the heart of Farringdon, our agency thrives on creativity and ambition, making it an ideal place for those looking to make a meaningful impact in the social media landscape.
Jobster

Contact Detail:

Jobster Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Truffle Social

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for social media shine through. Share your ideas and how you can bring fresh thinking to Truffle Social. Remember, they want someone who fits their vibrant culture!

✨Tip Number 3

Do your homework! Research Truffle Social and their clients. Understand their campaigns and think about how you can contribute. This will not only impress them but also help you tailor your approach during interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Truffle team. Don’t miss out on this opportunity!

We think you need these skills to ace Account Manager - Truffle Social

Campaign Management
Social Media Strategy
Content Creation
Client Relationship Management
Project Management
Cross-Platform Integration
Copywriting
Social Media Analytics
Influencer Campaign Management
Creative Production
Understanding of Audience Behaviours
Technical Understanding of Social/Video Editing
Empathetic Client Skills
Knowledge of Digital Marketing Trends
Collaboration and Teamwork

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for social media shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the work we do at Truffle and how you can contribute to our mission.

Tailor Your Content: Make sure to customise your application to reflect the specific role of Account Manager. Highlight your experience with social media campaigns and how you've successfully managed projects in the past. This will show us that you understand what we're looking for!

Be Creative: Since we’re all about innovation, don’t be afraid to showcase your creative side in your application. Whether it’s through your writing style or the examples you provide, we love seeing fresh ideas and unique perspectives that align with our brand.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team!

How to prepare for a job interview at Jobster

✨Know Your Platforms

Make sure you have a solid understanding of the social media platforms mentioned in the job description. Familiarise yourself with their unique features and audience behaviours, as this will help you articulate how you can optimise content for each platform during the interview.

✨Showcase Your Creativity

Prepare examples of past campaigns you've managed, especially those that demonstrate your ability to think outside the box. Be ready to discuss how you ideated and executed these campaigns, and how they aligned with client goals. This will show your potential employer that you can deliver innovative strategies.

✨Understand the Brand's Voice

Research Truffle Social and its clients to get a feel for their tone and style. During the interview, be prepared to discuss how you would maintain brand consistency while also pushing creative boundaries. This shows that you’re not just a fit for the role, but also for the company culture.

✨Be Ready to Discuss Metrics

Since the role involves reporting and analysing campaign performance, brush up on your knowledge of social measurement tools and metrics. Be prepared to discuss how you've used data to inform your strategies in the past, as this will demonstrate your analytical skills and results-oriented mindset.

Account Manager - Truffle Social
Jobster
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