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- Tasks: Provide excellent reception service and manage patient appointments efficiently.
- Company: Join the Derry GP Federation, a collaborative network of 27 practices.
- Benefits: Flexible working hours and valuable experience in healthcare administration.
- Why this job: Kickstart your career in a rewarding sector while helping your community.
- Qualifications: GCSE level education and strong communication skills required.
- Other info: Great opportunity for personal growth and learning in a supportive environment.
The predicted salary is between 500 - 1500 £ per month.
The Derry GP Federation was formed in 2014 and consists of 27 member practices serving over 209,666 patients and covering a wide geographical area from Derry to Strabane, Limavady, Dungiven and Castlederg. The Federation was set up to allow collaboration between member practices, to deliver community-based services for the betterment of all our patients. We are seeking individuals with good communication skills to fill the role of Trainee Primary Care Administrator which will be based in our member GP Practices. This is a fantastic opportunity to gain insight into a highly desirable career sector.
Responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitor to the practice.
- Processing telephone requests and in person requests for appointments and telephone consultations, ensuring that all callers are directed to the appropriate health care professional.
- Book in, amend and cancel patient appointments in line with practice policy, ensuring optimum efficiency of the appointment system.
- Operation/updating of computerised information system.
- General administrative tasks such as electronic filing, photocopying and scanning etc as required.
- Action repeat prescription requests and ensure that they are ready for collection.
- Prioritise and organise work efficiently.
- Maintain the confidentiality of the practices patients, ensuring compliance with relevant legislation and practice policies and procedures.
- Any other duties appropriate to the post.
Skills and Qualifications
- Educated to GCSE level or equivalent educational standard.
- Ability to communicate effectively with others.
- Ability to maintain confidentiality.
- Ability to work within a team and on own initiative.
- Able to learn and participate in training deemed necessary for the role.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Trainee Primary Care Administrator employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Primary Care Administrator
✨Tip Number 1
Get to know the Derry GP Federation! Research their values and services so you can chat about them during your interview. Showing genuine interest can really set you apart from other candidates.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and team members, try role-playing common scenarios with a friend. It’ll help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to demonstrate your organisational skills. Think of examples where you’ve successfully managed tasks or prioritised work. This will show that you can handle the busy environment of a GP practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Trainee Primary Care Administrator
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role requires good communication skills, make sure to highlight any relevant experience in your application. Whether it's dealing with customers or working in a team, let us know how you can effectively communicate with others.
Keep It Professional Yet Personal: While we want to see your professional side, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, so feel free to express why you're excited about this opportunity!
Be Clear and Concise: When filling out your application, clarity is key! Make sure your points are easy to read and straight to the point. We appreciate well-structured applications that get right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure all your details are submitted correctly and you won’t miss out on any important information!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Trainee Primary Care Administrator. Familiarise yourself with tasks like managing appointments and handling patient requests. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since good communication is key for this position, prepare examples of how you've effectively communicated in past roles or situations. Think about times when you’ve helped someone over the phone or in person, as these stories will resonate well with the interviewers.
✨Practice Confidentiality Scenarios
Given the importance of maintaining patient confidentiality, be ready to discuss how you would handle sensitive information. Prepare a few scenarios where you had to keep information private, showing that you understand the significance of confidentiality in a healthcare setting.
✨Demonstrate Your Organisational Skills
The role requires efficient prioritisation and organisation. Think of examples from your past experiences where you successfully managed multiple tasks or deadlines. Highlighting your ability to stay organised will show that you can handle the demands of the job.
