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- Tasks: Support the team with admin tasks and help deliver vital services for the LGBTQIA+ community.
- Company: The Rainbow Project, a leading charity for LGBTQIA+ people in Northern Ireland.
- Benefits: Flexible working hours, valuable experience, and the chance to make a difference.
- Why this job: Join a passionate team and contribute to meaningful change in the community.
- Qualifications: Strong communication skills and a willingness to learn about emotional health and LGBTQIA+ rights.
- Other info: Great opportunity for personal growth and to engage with diverse communities.
The predicted salary is between 11 - 16 £ per hour.
The Rainbow Project, as a leading charity working for LGBTQIA plus people across Northern Ireland, has a centre in Derry/Londonderry where we provide various services including Health & Wellbeing, Peer Social Groups, Rainbow Youth & Training services.
The Foyle Services Assistant will support the Foyle staff team in executing administrative and organisational tasks, supporting centre coverage and assisting in the delivery of services.
Responsibilities:- Answering phone calls from service-users and professionals.
- Corresponding with service-users and managing appointment bookings.
- Supporting the day-to-day operation of the centre.
- Assisting in the delivery of Health & Wellbeing services.
- Supporting facilitation of peer social groups.
- Supporting facilitation and administration of training services.
- Accurately input feedback and evaluations of services into digital systems.
- Attend and represent The Rainbow Project at events as directed.
- Strong written and verbal communication skills.
- Willingness to learn and adapt to new skills.
- Ability to hold confidential information with respect and discretion in accordance with GDPR.
- An understanding of emotional health & wellbeing.
- An understanding of LGBTQIA plus rights and community issues.
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
- The job advert may end before the closing date if requested by the employer.
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Locations
Services Assistant employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the LGBTQIA+ community and related sectors. Attend events, join online forums, and connect with folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your communication skills! Since the role involves answering calls and managing appointments, get comfortable chatting with different types of people. Role-play with friends or family to build your confidence.
✨Tip Number 3
Show your passion for the cause! When you get the chance to interview, share why you care about LGBTQIA+ rights and emotional wellbeing. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team at The Rainbow Project. Don't miss out!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting the LGBTQIA+ community shine through. We want to see why you’re excited about the role and how your values align with The Rainbow Project's mission.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background fits with the responsibilities of the Services Assistant role.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Proofread Before Submitting: Take a moment to review your application for any typos or grammatical errors. A polished application shows attention to detail, which is super important for the administrative tasks you'll be handling with us.
How to prepare for a job interview at JobStart Scheme
✨Know Your Stuff
Make sure you understand the mission of The Rainbow Project and the services they provide. Familiarise yourself with LGBTQIA+ rights and community issues, as well as the specific responsibilities of a Services Assistant. This will show your genuine interest and commitment to the role.
✨Practice Your Communication Skills
Since strong written and verbal communication skills are key for this position, practice answering common interview questions out loud. You could even role-play with a friend or family member. This will help you articulate your thoughts clearly and confidently during the interview.
✨Show Your Adaptability
The job requires a willingness to learn and adapt to new skills. Be prepared to share examples from your past experiences where you've successfully adapted to new situations or learned new skills quickly. This will demonstrate your flexibility and readiness for the role.
✨Respect Confidentiality
Understanding how to handle confidential information is crucial. Be ready to discuss your approach to maintaining confidentiality and compliance with GDPR. Sharing a relevant experience can highlight your respect for privacy and professionalism in sensitive situations.
