Retail Customer Assistant

Retail Customer Assistant

Lisburn Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, manage stock, and handle transactions in a busy convenience store.
  • Company: Join Joshua's Convenience Store, a friendly and supportive workplace.
  • Benefits: Flexible hours, hands-on experience, and opportunities to learn various business aspects.
  • Why this job: Gain valuable retail experience while working in a dynamic environment.
  • Qualifications: Basic numeracy skills and good communication; must be 18 or close to it.
  • Other info: Up to 25 hours per week with potential for extra hours.

THE EMPLOYER IS: JOSHUA\’S CONVENIENCE STORE

We are hoping to continue the successful candidates on as many aspects of the business that they wish to learn, i.e. ordering, dealing with representatives etc. Needs to be aged 18 or above (or close to it) for sale of age restricted products. Serving customers using electronic till system, processing PayPoint transactions and lottery sales. Receiving deliveries and stock rotation. General housekeeping. Assisting customers with queries. May include lifting of heavy products i.e. bags of coal, cases of coca cola, gas cylinders, etc.

Responsibilities

  • Following age restriction polices.
  • Completing required health and safety, hygiene records and maintaining them.
  • Ensuring payments etc are processed correctly.
  • Stock rotation and management.
  • Working a part of a team.

Skills and Qualifications

  • Basic numeracy skills to count money etc.
  • Good communication.
  • Capable of meeting the physical demands of the job, to lift up to 25kg items.
  • Fully flexible regarding hours of work, so they can learn day‑time and evening duties.
  • Flexible approach to work, to learn all aspects of the business.

Further Information

THE EMPLOYER IS: JOSHUA\’S CONVENIENCE STORE

JobStart Opportunity – Working Hours Information- Standard Hours: up to 25 hours per week. – Flexible/Reduced Hours: May be available upon approval by a Work Coach. – Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: Derry or Londonderry

Closing date: 06 Nov 2025

Area: All of Northern Ireland

Closing date: 07 Nov 2025

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Retail Customer Assistant employer: JobStart Scheme

At Joshua's Convenience Store, we pride ourselves on fostering a supportive and dynamic work environment where employees can thrive. With flexible working hours and opportunities to learn various aspects of the business, our team members are encouraged to grow both personally and professionally. Located in Derry or Londonderry, we offer a unique chance to engage with the community while developing valuable skills in retail.
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Contact Detail:

JobStart Scheme Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Customer Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Joshua's Convenience Store. Understand their values and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and flexibility, which are key for this role. The more comfortable you are, the better you'll perform!

✨Tip Number 3

Dress the part! Even though it's a retail position, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the store well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Retail Customer Assistant

Customer Service Skills
Numeracy Skills
Communication Skills
Teamwork
Flexibility
Physical Stamina
Attention to Detail
Health and Safety Awareness
Stock Management
Cash Handling
Problem-Solving Skills

Some tips for your application 🫑

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and eager to learn all aspects of the business.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've dealt with cash handling or customer queries before, shout about it! We love seeing how you fit into our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at JobStart Scheme

✨Know the Job Inside Out

Before your interview, make sure you understand the role of a Retail Customer Assistant at Joshua's Convenience Store. Familiarise yourself with tasks like using the electronic till system, processing transactions, and stock management. This will show that you're genuinely interested and prepared.

✨Show Off Your Communication Skills

Good communication is key in retail. Practice how you'll greet customers and handle their queries. Think about examples from your past experiences where you've successfully assisted customers or worked as part of a team. This will help you demonstrate your skills effectively.

✨Be Ready for Physical Demands

Since the job involves lifting heavy items, be prepared to discuss your physical capabilities. You might want to mention any relevant experience you have with manual handling or working in physically demanding roles. This will reassure the employer that you can meet the job's demands.

✨Flexibility is Key

The role requires a flexible approach to work hours. Be ready to discuss your availability and willingness to learn different aspects of the business. Highlighting your adaptability will show that you're a great fit for the team at Joshua's Convenience Store.

Retail Customer Assistant
JobStart Scheme
Location: Lisburn

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