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- Tasks: Manage customer communication, process orders, and update the website.
- Company: A vibrant retail and production company in Northern Ireland.
- Benefits: Flexible hours, potential for career growth, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Strong communication skills and a positive attitude towards customer service.
- Other info: Part-time role with opportunities for ongoing employment as the business grows.
The predicted salary is between 13 - 16 £ per hour.
A retail and production company in Northern Ireland is seeking a Customer Support Administrator to manage customer communication and process orders. The role involves handling stock information, website updates, and assisting with office administration.
Ideal candidates will possess strong communication skills and a positive customer service approach. The position offers up to 25 hours per week with potential for career development and ongoing employment depending on business growth.
E‐Commerce Support Administrator in Randalstown employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E‐Commerce Support Administrator in Randalstown
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry, especially those working in customer support roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and e-commerce. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! If you have experience with stock management or website updates, be ready to discuss specific examples. We want to see how you can add value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace E‐Commerce Support Administrator in Randalstown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any relevant experience in customer support or administration. We want to see how you can bring your unique flair to the role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your positive customer service approach and explain why you're excited about joining our team at StudySmarter.
Show Off Your Tech Skills: Since the role involves website updates and managing stock information, don’t forget to mention any tech skills you have. We love candidates who are comfortable with digital tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at JobStart Scheme
✨Know the Company Inside Out
Before your interview, take some time to research the retail and production company. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support Administrator, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing stock information or processing orders. Think of scenarios where you’ve had to think on your feet and prepare to discuss how you would approach similar challenges in this role.
✨Express Your Enthusiasm for Growth
Since the position offers potential for career development, make sure to express your enthusiasm for growth within the company. Share your long-term goals and how they align with the company's vision, showing that you're not just looking for a job, but a place to build your career.
