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- Tasks: Support a dedicated team in a busy public office, providing advice and information services.
- Company: Join Omagh Independent Advice Services, a community-focused organisation.
- Benefits: Flexible hours, competitive pay, and valuable experience in administration.
- Why this job: Make a difference in your community while gaining essential office skills.
- Qualifications: 5 GCSEs including English or NVQ Level II Administration; customer service experience preferred.
- Other info: Great opportunity for career growth and personal development.
The predicted salary is between 10 - 12 £ per hour.
The receptionist/admin support worker will work in a busy public office as part of a small and dedicated team providing an advice and information service to the public. The role will be to support our full-time administrator with all tasks as defined in the Job Responsibilities Section.
Responsibilities
- Be responsible for the making of appropriate appointments for the OIAS Advisers and signposting clients to OIAS’s services e.g. Drop-In Sessions, Rural Outreach Sessions, Home Visits etc.
- Be responsible for incoming phone calls and receiving messages for OIAS staff.
- Overseeing general office procedures including the maintaining of records, filing and information systems and photocopying duties.
- Providing support to the full-time Administrator.
- Liaise with Manager with regards to self-development.
- Attend any training sessions, seminars, meetings/discussions considered necessary.
- Undertake any other reasonable duties as required.
Skills and Qualifications
- 5 GCSE’s graded A-C or equivalent, one of which must be English Language or NVQ Level II Administration.
- Experience of working with the public.
- Experience of working in an office environment.
- Experience of using Microsoft Office, Social Media and E-mail.
- Ability to work within the aims, objectives and values of OIAS.
- Committed to OIAS’s policy of Equality of Opportunity.
- An awareness of confidentiality and GDPR.
- Knowledge of welfare rights.
- Flexibility.
- An understanding of and a commitment to the provision of independent advice.
Further Information
JobStart Opportunity - Working Hours Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Receptionist / Admin Support Worker in Omagh employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Admin Support Worker in Omagh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Omagh Independent Advice Services. Understand their mission and values, and think about how you can contribute to their goals. This will show them you're genuinely interested and not just looking for any job.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin support and customer service. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist / Admin Support Worker in Omagh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Receptionist/Admin Support Worker. We want to see how you can contribute to our team at OIAS!
Show Off Your Communication Skills: Since you'll be working in a busy public office, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle incoming calls and client interactions like a pro.
Highlight Relevant Experience: If you've got experience working with the public or in an office environment, make sure to mention it! We love seeing candidates who understand the ins and outs of admin support and can hit the ground running.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at OIAS.
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the receptionist/admin support worker role. Familiarise yourself with the tasks like managing appointments and handling phone calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves working with the public, be prepared to discuss your experience in customer service. Think of specific examples where you've successfully assisted clients or handled difficult situations. This will highlight your ability to communicate effectively and provide excellent support.
✨Demonstrate Your Organisational Skills
The job requires overseeing general office procedures, so be ready to talk about how you stay organised. Share any tools or methods you use to manage your time and tasks efficiently. Mentioning your familiarity with Microsoft Office and record-keeping will also give you an edge.
✨Emphasise Your Commitment to Confidentiality
Understanding confidentiality and GDPR is crucial for this role. Be prepared to discuss why these aspects are important in an advice service setting. Showing that you take these responsibilities seriously will reassure the employer that you can be trusted with sensitive information.
