Retail Assistant in Newtownards

THE EMPLOYER IS: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOPWe are seeking a dedicated and reliable individual to join our team as a Retail Assistant. The role will involve providing excellent customer service in the shop as well as till operation, sorting donations, merchandising stock, cash handling, opening/closing the shop and helping to maintain a clean, tidy and welcoming shop environment.

Responsibilities

• Customer Service: Provide professional and courteous service to all customers.
• Paperwork: Booking collections and deliveries into the diary, answering phones and updating the online selling platforms including Vinted, Facebook Marketplace, etc.
• Till Operation and Cash Handling: Accurately handle cash transactions and operating the till.
• Merchandising: Sorting through donations and merchandising them.
• Shop Operations: Assist with opening and closing the shop and ensuring it is secure and ready for customers.
• Cleaning: To maintain a clean and tidy shop by vacuuming, tidying and general cleaning duties.
• Team Work: Work effectively as part of a team to achieve shop goals and maintain a positive work environment.

Skills and Qualifications

• Good interpersonal and communication skills.
• Ability to perform manual handling and lifting tasks safely.
• Flexibility to assist with retail or collection tasks as needed.
• Previous experience in retail, customer service, or delivery work.
• Knowledge of charity retail operations.
• Driving licence and ability to delivery furniture as part of a team.
• Reliable, punctual, and trustworthy.
• Friendly and professional attitude when dealing with the public.

Further Information

The Employer is: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOP.JobStart Opportunity – Working Hours Information.- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be