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- Tasks: Handle customer inquiries and provide top-notch support for helicopter operations.
- Company: Leading flight operations company in Newtownards with a focus on customer satisfaction.
- Benefits: Flexible hours up to 25 per week, with potential for more based on demand.
- Why this job: Join a dynamic team and enhance your customer service skills in an exciting industry.
- Qualifications: Strong customer service skills and attention to detail required.
- Other info: Perfect for students seeking part-time work with flexible scheduling.
The predicted salary is between 10 - 13 £ per hour.
A leading flight operations company in Newtownards is seeking a Customer Service representative responsible for handling inquiries and providing exceptional support to clients. This role involves managing incoming calls, emails, and bookings while ensuring a positive customer experience. Strong customer service skills and attention to detail are essential, alongside basic administrative capabilities. The position offers flexible hours up to 25 hours per week, with additional hours available based on demand.
Passenger Liaison for Helicopter Operations in Newtownards employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Liaison for Helicopter Operations in Newtownards
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and operations will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult inquiries or complaints, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the company and the role.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to showcase your skills and land that Passenger Liaison role!
We think you need these skills to ace Passenger Liaison for Helicopter Operations in Newtownards
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help clients in the past, so share specific examples that showcase your skills!
Be Detail-Oriented: Attention to detail is key for this role. When filling out your application, double-check for any typos or errors. We appreciate a polished application that reflects your commitment to quality.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Passenger Liaison role. We love seeing how your unique experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JobStart Scheme
✨Know the Company Inside Out
Before your interview, take some time to research the flight operations company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you've gone above and beyond for a client. Think of specific situations where your attention to detail made a difference. This will demonstrate your capability to handle inquiries and provide exceptional support.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing multiple tasks. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
