Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and build lasting relationships.
- Company: Join Montgomery Distribution, a leading logistics provider in Europe.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in customer service while gaining valuable experience.
- Qualifications: Strong communication skills and a knack for teamwork are essential.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 12 - 13 £ per hour.
Montgomery Distribution are seeking an Office Administrator / Customer Services Administrator to join the team at their site based in Newtownabbey, Northern Ireland. Established in 1970, Montgomery Transport Group is one of Europe's leading suppliers of logistical services. The company is a privately-owned business, part of the Ballyvesey Holdings Group that has grown significantly in recent years, now providing a diverse range of Logistics Services throughout the United Kingdom and Ireland. The successful candidate will work as part of a busy team in our office based in Ballyearl.
Responsibilities
- Operate as a point of contact for any and all matters specific to customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted relationship with key customers.
- Make decisions independently, otherwise communicate with the team.
- Ability to prioritise workload.
- Handling customer queries and complaints.
Skills and Qualifications
- Good verbal and written communication skills.
- Able to work alone using own initiative but also as part of a team.
- Experience with Microsoft suite of applications.
- Understanding of transport logistics industry.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.
Application Information
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Office Administrator/Customer Service Administrator in Newtownabbey employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator/Customer Service Administrator in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Montgomery Distribution. Understand their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being personable can set you apart from other candidates, especially in customer service roles where relationships matter.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator/Customer Service Administrator in Newtownabbey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Office Administrator/Customer Service Administrator role. Highlight your relevant experience and skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you're tech-savvy and know how to navigate online processes!
How to prepare for a job interview at JobStart Scheme
✨Know Your Stuff
Before the interview, make sure you understand Montgomery Distribution and their role in the logistics industry. Familiarise yourself with their services and think about how your skills can contribute to their success.
✨Show Off Your Communication Skills
As an Office Administrator/Customer Service Administrator, strong communication is key. Prepare examples of how you've effectively handled customer queries or complaints in the past. This will demonstrate your ability to build and maintain strong relationships.
✨Be Ready to Prioritise
The job requires the ability to prioritise workload. Think of situations where you've had to manage multiple tasks at once. Be prepared to discuss how you made decisions independently while ensuring team communication.
✨Dress the Part
First impressions matter! Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and are ready to represent Montgomery Distribution well.