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- Tasks: Help customers set up accounts and provide support throughout their journey.
- Company: Dynamic tech company focused on customer satisfaction.
- Benefits: Flexible hours, temporary position, and potential for more hours.
- Why this job: Perfect for gaining experience in customer service while working with a supportive team.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Great opportunity for those on Universal Credit looking for part-time work.
The predicted salary is between 13 - 16 £ per hour.
A technology company is seeking a Customer Support & Onboarding Assistant to aid customers during their service journey. This role entails assisting with account setup, training, and answering queries.
Successful applicants should possess strong communication skills and previous customer service experience. The position is temporary, offering up to 25 hours per week. Ideal for individuals on Universal Credit, this job includes flexible hours and can lead to additional hours based on need.
Part-Time Customer Onboarding & Support Specialist in Newry employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Onboarding & Support Specialist in Newry
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and services will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the company and the role.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to get started on your journey with us, so don’t hesitate to take that step!
We think you need these skills to ace Part-Time Customer Onboarding & Support Specialist in Newry
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're looking for someone with strong communication skills, make sure to highlight any relevant experience in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Tailor Your Application: Take a moment to customise your application for this role. Mention how your previous customer service experience aligns with the responsibilities of assisting customers during their onboarding journey. We love seeing how you connect your skills to what we do!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for helping others and why you’re excited about the opportunity to support our customers.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures that we see your application as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at JobStart Scheme
✨Know the Company Inside Out
Before your interview, take some time to research the technology company. Understand their products, services, and customer support philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Onboarding & Support Specialist, strong communication is key. Prepare examples from your previous experience where you successfully resolved customer queries or trained users. Practising clear and concise responses will help you shine during the interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers or technical issues. This demonstrates your problem-solving skills and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re engaged and serious about contributing to the company.
