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- Tasks: Engage with customers, learn about products, and provide top-notch service in a dynamic environment.
- Company: Join JP Corry Builders Merchants, where decency, passion, and pride drive our culture.
- Benefits: Flexible hours, competitive pay, and hands-on experience in customer service.
- Why this job: Explore various roles while developing valuable skills in a supportive team atmosphere.
- Qualifications: Eager to learn, passionate about customer service, and a team player.
- Other info: Great opportunity for personal development and career growth in retail.
The predicted salary is between 7 - 12 £ per hour.
We are looking for a talented person that will align well with our values and way of working. Our culture is based on decency, passion and pride and they become principles that guide our business.
This is a new opportunity with JP Corry Builders Merchants where you’ll be based in one of our branches experiencing first‑hand the principle of great customer service. As you go, you’ll get to grips with our business, learning about our customers and our products.
In the varied role, you will spend time in various departments in the branch and get involved with merchandising stock as it comes in from suppliers. This opportunity is a great way to suss out what you like doing in the branch whether it's being outdoors loading customers, in the warehouse, behind the counter serving customers or on the shop floor merchandising. No two days will be the same!
Responsibilities:- Interacting with customers and answering queries.
- Carrying out stock counts.
- Learn about the products we sell, the importance of teamwork, health & safety and good housekeeping.
- You will be shadowing colleagues dealing with a number of our customers and with time, be able to offer advice and support.
- You will learn how to provide great service and will get a chance to work as part of a team.
- You will develop skills in communication, both face to face and over the phone.
- After 6 months you can expect to know the basics of merchanting, the importance of health & safety, customer service and our computer system for taking customer orders and payment.
- Willing to learn and present new ideas.
- Happy to work together with colleagues and encourage others to do the same.
- Able to make quick decisions and adapt to new ways of working.
- It is also important that you are interested in or have a passion for customer service and sales.
- You need to specifically like to learn skills in this area to aid your personal development.
- Experience of using a forklift truck is desirable but not essential.
Further Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Job Sector: Retailing, Wholesaling and Purchasing, Customer Service and Call Centre
Location: Newry
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 11/11/2025
Closing date: 22/12/2025
Worktime: To be confirmed with employer
Area: All of Northern Ireland
Closing date: 16 Nov 2025
Customer Service Trainee in Newry employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Trainee in Newry
✨Tip Number 1
Get to know JP Corry's values! They’re all about decency, passion, and pride. When you chat with them, show how you align with these principles – it’ll make you stand out!
✨Tip Number 2
Be ready to showcase your customer service skills! Think of examples where you've helped someone or solved a problem. This role is all about interacting with customers, so let your experience shine through.
✨Tip Number 3
Don’t just sit back and wait for the interview – get proactive! Visit the branch if you can, chat with staff, and learn about their products. This shows your enthusiasm and gives you great talking points.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Trainee in Newry
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! Share any experiences you've had that highlight your love for helping others and how you can bring that passion to JP Corry.
Tailor Your Application: Make sure to customise your application to reflect the values of JP Corry. Mention how you align with their principles of decency, passion, and pride, and how you can contribute to their team culture.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us understand your skills and experiences without any confusion!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at JP Corry.
How to prepare for a job interview at JobStart Scheme
✨Know the Company Values
Before your interview, take some time to research JP Corry Newry and understand their values of decency, passion, and pride. Think about how these principles resonate with you and be ready to share examples of how you've demonstrated similar values in your past experiences.
✨Show Your Customer Service Passion
Since this role is all about customer service, be prepared to discuss why you’re passionate about helping customers. Share specific instances where you’ve gone above and beyond for a customer or how you’ve handled difficult situations effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re genuinely interested in the position and eager to learn more.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, think of examples from your past where you successfully worked as part of a team. Be ready to discuss how you contributed to group goals and supported your colleagues, as this will highlight your ability to fit into their culture.
