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- Tasks: Provide excellent customer service and manage cash transactions in a vibrant charity shop.
- Company: Join Mind Your Mate and Yourself, a supportive mental health charity.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference.
- Why this job: Be part of a team that supports mental health while gaining valuable retail experience.
- Qualifications: Previous retail or customer service experience is a plus.
- Other info: Opportunity for extra hours and career growth in a dynamic environment.
The predicted salary is between 12 - 12 £ per hour.
MIND YOUR MATE AND YOURSELF (MYMY) is a mental health charity. Since 2020, our charity has been a key source of funding for MYMY. The charity shop is an attractive retail space, it is a supportive environment for our volunteers and a safe place for those seeking assistance.
Responsibilities:
- Provide excellent customer service.
- Handle cash and card payments, cash up the till, and arrange a float.
- Make everyone feel welcome.
- Perceive, review and process donations from the public.
- Ensure the shop is well stocked and merchandise is displayed in an attractive manner.
- Keep the shop clean and tidy.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties.
Skills and Qualifications:
- Previous paid experience in retail, sales or customer service.
- Able to work independently and as part of a team.
- Able to work on a rota system which will include Saturdays.
- Previous experience in fashion sales.
- Previous experience in shop merchandising.
- Previous experience working with volunteers.
Further Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information:
Jobstart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Charity Shop Retail Assistant in Newcastle upon Tyne employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Retail Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the charity! Research Mind Your Mate and Yourself to understand their mission and values. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel welcome, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready for a hands-on role! This job involves manual handling and physical activity, so be prepared to discuss your experience with similar tasks. Show us that you're up for the challenge and can keep the shop tidy and well-stocked.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable with online processes, which is a bonus in today’s retail environment.
We think you need these skills to ace Charity Shop Retail Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Mental Health: When writing your application, let us know why you're passionate about mental health and how you can contribute to our charity's mission. A personal touch can really make your application stand out!
Highlight Relevant Experience: Make sure to showcase any previous retail or customer service experience you have. We want to see how your skills align with the role of a Charity Shop Retail Assistant, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can handle cash and keep the shop tidy!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JobStart Scheme
✨Know the Charity Inside Out
Before your interview, take some time to research 'Mind Your Mate and Yourself'. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations or made someone feel welcome in a retail environment.
✨Demonstrate Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to discuss times when you successfully collaborated with others, as well as instances where you took initiative on your own. Highlighting this balance will impress the interviewers.
✨Prepare for Practical Questions
Expect questions related to cash handling, merchandising, and processing donations. Brush up on your knowledge of these areas and think about how you would approach them in a charity shop setting. Being prepared for practical scenarios will set you apart.