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- Tasks: Lead a dynamic team, ensure top-notch customer service, and drive sales in a vibrant retail environment.
- Company: Join DSP Supermarkets T/A Kellys Stores, a leader in the retail sector.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact by shaping customer experiences and leading a passionate team.
- Qualifications: Previous retail management experience preferred; strong leadership and communication skills are essential.
- Other info: Exciting career progression opportunities in a supportive and engaging workplace.
The predicted salary is between 12 - 13 £ per hour.
DSP Supermarkets T/A Kellys Stores seeks a Retail Supervisor/Manager. Oversees daily store operations, leads the team, ensures excellent customer service, and drives sales performance. Manages staff, maintains store standards, handles operational tasks, and contributes to a positive and efficient work environment.
Responsibilities:
- Supervise and motivate staff; coordinate schedules; assign tasks; provide coaching, feedback, and training; assist with recruitment and performance reviews.
- Ensure exceptional service, handle escalated queries, maintain a welcoming environment, and drive loyalty programs, promotions and service initiatives.
- Oversee opening and closing procedures, cash handling and store security; ensure compliance with policies, health and safety and maintain accurate records.
- Achieve sales targets and KPIs, analyze data, implement improvement plans, and lead promotions, product launches and merchandising strategies.
- Maintain attractive displays, manage stock levels, monitor rotation (FIFO), reduce waste/shrinkage and implement planograms accurately.
- Enforce safe working practices, train staff on safety procedures, and respond to hazards or incidents.
- Other duties as and when required.
Skills and Qualifications:
- Previous supervisory or management experience in retail (strongly preferred).
- Excellent leadership, communication and problem‑solving skills.
- Strong customer‑service orientation and ability to manage conflict.
- Good understanding of retail operations, merchandising and inventory control.
- Competent with POS systems and basic IT tools (e.g., Excel, email, scheduling systems).
- Previous experience in a similar job would be advantageous.
Further Information:
The employer may offer flexible, reduced or additional hours, discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.
Application Information:
JOBSTART is open to working age benefit claimants deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working‑age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Salary ranges: 16‑17 years £7.55/hour; 18‑20 years £10.00/hour; 21+ years £12.21/hour.
Locations available in Northern Ireland: Magherafelt, Maghera, Castledawson, Toomebridge.
Retail Supervisor / Manager in Magherafelt employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor / Manager in Magherafelt
✨Tip Number 1
Get to know the company inside out! Research DSP Supermarkets and Kellys Stores, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or solved a tricky problem. We all love a good story, and sharing your experiences will help you stand out as a strong candidate for the Retail Supervisor/Manager role.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Show up looking sharp and professional, ready to lead a team. It’ll not only boost your confidence but also signal to the interviewers that you’re serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can keep you fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Retail Supervisor / Manager in Magherafelt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory or management roles in retail, and don’t forget to showcase your leadership and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Retail Supervisor/Manager role. Mention specific examples of how you've driven sales performance or improved customer service in past positions.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've handled conflicts or escalated queries in the past. We love candidates who can demonstrate their ability to keep a cool head and find solutions under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at JobStart Scheme
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with DSP Supermarkets and their operations. Understand their customer service approach, product range, and any recent promotions or initiatives. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or resolved conflicts. Highlight your ability to motivate staff and drive sales performance. Use specific metrics or outcomes to demonstrate your impact in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or manage operational challenges. Practising these responses will help you feel more confident during the interview.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanor throughout the interview. This reflects your understanding of the retail environment and shows that you take the opportunity seriously.
