Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Pick, pack, and prepare customer orders while managing stock and providing excellent customer service.
- Company: Join Wild & Free, a premium outerwear brand in the e-commerce space.
- Benefits: Gain hands-on experience, flexible hours, and structured training to boost your employability.
- Why this job: Make an impact in a growing business while developing essential workplace skills.
- Qualifications: Basic computer skills and a willingness to learn; retail or customer service experience is a plus.
- Other info: Enjoy a dynamic work environment with opportunities for extra hours and career growth.
The predicted salary is between 12 - 12 £ per hour.
This is a part-time JobStart opportunity within a growing e-commerce business. The role will support the day-to-day fulfilment and customer operations of Wild & Free, a premium outerwear brand. The successful participant will gain hands-on experience in order fulfilment, stock management and customer service, while developing transferable workplace skills including organisation, email communication, accuracy and time management. The role is based on-site and provides structured on-the-job training, regular feedback and employability support to help the participant progress into future employment.
Responsibilities:
- Picking, packing and preparing customer orders accurately for dispatch.
- Processing returns and exchanges in line with company procedures.
- Weekly stock counts and basic inventory management.
- Supporting customer service by responding to customer emails clearly and professionally.
- Maintaining an organised and tidy fulfilment workspace.
- Following processes and quality checks to ensure a high standard of customer experience.
- Supporting the introduction of simple systems and processes to improve fulfilment efficiency.
Skills and Qualifications:
- Basic computer and email skills.
- Willingness to learn and follow processes.
- Ability to support a small team.
- Previous experience in retail, warehousing or customer service.
- Familiarity with basic stock handling or order processing.
- Interest in e-commerce or online retail.
Further Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information:
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Vacancy ID: 1757731
Job Sector: Transport, Distribution and Warehousing, Customer Service and Call Centre
Location: Magherafelt
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour.
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 02/02/2026
Closing date: 13/03/2026
Worktime: Monday to Friday, hours between either 8am - 11am or 9am - 12pm.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
Fulfilment & Customer Operations Assistant in Magherafelt employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment & Customer Operations Assistant in Magherafelt
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wild & Free. Understand their products and values so you can show genuine interest and fit right in.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and fulfilment roles. Practise your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Fulfilment & Customer Operations Assistant in Magherafelt
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for e-commerce and customer service shine through. We want to see that you're excited about the role and ready to contribute to our team at Wild & Free!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've got any background in retail or customer service, shout about it! We love seeing how your past experiences can benefit us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your email communication is professional and easy to read. This will show us you can communicate effectively with customers too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Fulfilment & Customer Operations Assistant. Familiarise yourself with order fulfilment processes, stock management, and customer service basics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight any previous experience in retail, warehousing, or customer service during the interview. Be ready to discuss specific examples where you've demonstrated organisation, accuracy, and effective communication. This will help the employer see how your skills align with their needs.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or how they measure success in the role. This shows that you're engaged and eager to learn more about the company and your potential contribution.
✨Be Professional Yet Approachable
While it's important to maintain professionalism, don't forget to let your personality shine through. Smile, be friendly, and show enthusiasm for the position. A positive attitude can make a lasting impression and help you connect with the interviewer.
