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- Tasks: Lead a dynamic team, ensure top-notch customer service, and drive sales in a vibrant retail environment.
- Company: Join DSP Supermarkets T/A Kellys Stores, a leader in the retail sector.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact by enhancing customer experiences and leading a passionate team.
- Qualifications: Previous retail management experience preferred; strong leadership and communication skills are essential.
- Other info: Exciting career progression opportunities in a supportive and engaging workplace.
The predicted salary is between 12 - 13 £ per hour.
DSP Supermarkets T/A Kellys Stores seeks a Retail Supervisor/Manager. Oversees daily store operations, leads the team, ensures excellent customer service, and drives sales performance. Manages staff, maintains store standards, handles operational tasks, and contributes to a positive and efficient work environment.
Responsibilities:
- Supervise and motivate staff; coordinate schedules; assign tasks; provide coaching, feedback, and training; assist with recruitment and performance reviews.
- Ensure exceptional service, handle escalated queries, maintain a welcoming environment, and drive loyalty programs, promotions and service initiatives.
- Oversee opening and closing procedures, cash handling and store security; ensure compliance with policies, health and safety and maintain accurate records.
- Achieve sales targets and KPIs, analyze data, implement improvement plans, and lead promotions, product launches and merchandising strategies.
- Maintain attractive displays, manage stock levels, monitor rotation (FIFO), reduce waste/shrinkage and implement planograms accurately.
- Enforce safe working practices, train staff on safety procedures, and respond to hazards or incidents.
- Other duties as and when required.
Skills and Qualifications:
- Previous supervisory or management experience in retail (strongly preferred).
- Excellent leadership, communication and problem‑solving skills.
- Strong customer‑service orientation and ability to manage conflict.
- Good understanding of retail operations, merchandising and inventory control.
- Competent with POS systems and basic IT tools (e.g., Excel, email, scheduling systems).
- Previous experience in a similar job would be advantageous.
Further Information:
The employer may offer flexible, reduced or additional hours, discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.
Application Information:
JOBSTART is open to working age benefit claimants deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working‑age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Salary ranges: 16‑17 years £7.55/hour; 18‑20 years £10.00/hour; 21+ years £12.21/hour.
Locations available in Northern Ireland: Magherafelt, Maghera, Castledawson, Toomebridge.
Retail Supervisor / Manager in Maghera employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor / Manager in Maghera
✨Tip Number 1
Get to know the company inside out! Research DSP Supermarkets and Kellys Stores, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your leadership skills and how you've handled tough situations in the past – they want to see you shine!
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart appearance shows that you take the opportunity seriously and are ready to lead a team in a retail environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Supervisor / Manager in Maghera
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory roles and any relevant achievements that show you can lead a team and drive sales.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Retail Supervisor/Manager role. Share specific examples of how you've motivated teams, handled customer queries, or improved store performance in the past.
Showcase Your Customer Service Skills: Since excellent customer service is key, include examples of how you've gone above and beyond for customers. This will demonstrate your strong customer-service orientation and problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team!
How to prepare for a job interview at JobStart Scheme
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with DSP Supermarkets and their operations. Understand their customer service approach, product range, and any recent promotions or initiatives. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight your ability to motivate staff and drive sales performance. Use specific metrics or outcomes to demonstrate your impact in past roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing an unhappy customer or dealing with staff scheduling issues. Think through these scenarios beforehand and have clear, structured responses ready to showcase your problem-solving skills.
✨Demonstrate Your Understanding of Retail Operations
Brush up on key retail concepts such as inventory control, merchandising strategies, and cash handling procedures. Being able to discuss these topics confidently will show that you have the necessary knowledge to excel in the role.
