Visitor Experience Officer - Frontline Tours & Engagement in Londonderry
Visitor Experience Officer - Frontline Tours & Engagement

Visitor Experience Officer - Frontline Tours & Engagement in Londonderry

Londonderry Full-Time 7 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Create memorable experiences for visitors through engaging tours and interactions.
  • Company: Community-focused visitor centre in Derry/Londonderry.
  • Benefits: Flexible hours, competitive pay, and a chance to connect with diverse people.
  • Why this job: Be the face of the community and make every visitor's day special.
  • Qualifications: Previous experience in visitor engagement or similar roles required.
  • Other info: Temporary position with up to 25 hours per week.

The predicted salary is between 7 - 13 £ per hour.

A community-focused visitor center in Derry/Londonderry is seeking a Visitor Experience Officer. This role involves ensuring visitors enjoy a welcoming and informative experience.

Responsibilities include:

  • Collaboration with team members
  • Monitoring visitor engagement
  • Delivering tours

Previous experience in a similar role is required. This is a temporary position offering up to 25 hours per week with hourly rates ranging from £7.55 to £13.45 based on age.

Visitor Experience Officer - Frontline Tours & Engagement in Londonderry employer: JobStart Scheme

Join a vibrant community-focused visitor centre in Derry/Londonderry, where your role as a Visitor Experience Officer will be pivotal in creating memorable experiences for our visitors. We pride ourselves on a supportive work culture that values collaboration and personal growth, offering flexible hours and competitive pay to ensure a rewarding work-life balance. With opportunities for professional development and a commitment to engaging with the local community, this position is perfect for those looking to make a meaningful impact.
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Contact Detail:

JobStart Scheme Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visitor Experience Officer - Frontline Tours & Engagement in Londonderry

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice your tour delivery! Since this role involves giving tours, grab a friend or family member and run through your spiel. The more comfortable you are, the better you'll engage with visitors and impress potential employers.

✨Tip Number 3

Show your passion for community engagement! When you get the chance to chat with interviewers, share your ideas on how to enhance visitor experiences. This will demonstrate your commitment to the role and the community.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and making a difference in visitor experiences.

We think you need these skills to ace Visitor Experience Officer - Frontline Tours & Engagement in Londonderry

Customer Service Skills
Communication Skills
Team Collaboration
Visitor Engagement
Tour Delivery
Problem-Solving Skills
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Visitor Engagement: When writing your application, let us see your enthusiasm for creating memorable experiences for visitors. Share any relevant stories or examples that highlight your commitment to excellent customer service and engagement.

Tailor Your Experience: Make sure to highlight your previous experience in similar roles. We want to know how your background aligns with the responsibilities of the Visitor Experience Officer. Be specific about your past roles and what you achieved!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your skills and experiences stand out.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at JobStart Scheme

✨Know the Community

Familiarise yourself with Derry/Londonderry and its attractions. Being able to discuss local history and culture will show your passion for the role and help you connect with the interviewers.

✨Showcase Your Engagement Skills

Prepare examples of how you've successfully engaged with visitors in previous roles. Highlight any specific strategies you used to enhance visitor experiences, as this is key for a Visitor Experience Officer.

✨Team Collaboration is Key

Think of instances where you worked effectively within a team. Be ready to discuss how you contributed to group success, as collaboration is essential in this role.

✨Practice Your Tour Delivery

Since delivering tours is part of the job, practice presenting a short tour script. This will not only boost your confidence but also demonstrate your ability to engage an audience during the interview.

Visitor Experience Officer - Frontline Tours & Engagement in Londonderry
JobStart Scheme
Location: Londonderry

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