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- Tasks: Engage with visitors and ensure a clean, safe environment at St Columb’s Hall.
- Company: Join the St Columb’s Hall Trust, a community-focused organisation.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Why this job: Be the friendly face that enhances visitor experiences while keeping spaces hygienic.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 10 - 13 £ per hour.
This role will combine direct public interaction (greeting visitors, managing facilities, handling complaints) with maintaining cleanliness and safety standards (inspecting facilities, ensuring litter is managed, supporting cleaning activities). This person ensures a welcoming, safe, and hygienic environment for visitors by performing tasks like litter picking, bin emptying, toilet checks, and general public area upkeep of St Columb’s Hall.
Responsibilities
- Visitor Engagement: Interacting with the public, providing information, and ensuring a positive experience.
- Hygiene and Cleanliness: Managing litter, emptying bins, and ensuring public areas remain clean and welcoming.
- Basic Safety: Assisting with first aid if trained, and contributing to overall visitor safety.
- Collaboration: Working with staff and volunteers to maintain a positive atmosphere and consistent service.
- Facility Maintenance: Inspecting all areas for cleanliness and safety.
Skills and Qualifications
- Communication: Strong ability to deal with the public, handle complaints, and work collaboratively.
- Flexibility: Willingness to train in first aid or assist the wider team with other reasonably requested tasks.
- Previous experience in a similar role.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Visitor Experience and Hygiene Officer in Londonderry employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience and Hygiene Officer in Londonderry
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around St Columb’s Hall. Familiarise yourself with the layout and facilities so you can chat confidently about how you'd enhance visitor experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with the public, try role-playing common scenarios with friends. This will help you feel more at ease when handling complaints or providing information.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different tasks, like assisting with first aid or collaborating with volunteers. Highlighting your willingness to learn will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way for us to keep track of your interest and get you in for an interview.
We think you need these skills to ace Visitor Experience and Hygiene Officer in Londonderry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you engage with the public and create a welcoming atmosphere. Don’t be afraid to share a little about yourself and why you’re excited about this role.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or hygiene roles. We love seeing how you've handled similar responsibilities before, like managing cleanliness or dealing with visitor complaints. It helps us understand how you'd fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the Visitor Experience and Hygiene Officer role. Remember, we’re looking for strong communicators!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Visitor Experience and Hygiene Officer. Familiarise yourself with tasks like greeting visitors, managing cleanliness, and handling complaints. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves direct public interaction, be prepared to discuss your previous experiences dealing with customers or the public. Think of specific examples where you successfully handled complaints or provided excellent service, as this will highlight your communication skills.
✨Demonstrate Flexibility and Teamwork
The job requires collaboration with staff and volunteers, so be ready to talk about times when you've worked well in a team. Emphasise your willingness to take on various tasks, including training in first aid, to show that you're adaptable and committed to maintaining a positive atmosphere.
✨Prepare Questions for the Interviewer
Having questions ready shows your interest in the role and the organisation. Ask about the team dynamics, how they handle visitor feedback, or what a typical day looks like. This not only gives you valuable insights but also demonstrates your proactive approach.
