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- Tasks: Help retain customers with strategic efforts and tailored incentives.
- Company: Dynamic customer retention company based in Derry/Londonderry.
- Benefits: Flexible working hours and comprehensive training provided.
- Why this job: Make a real difference in customer loyalty while developing your skills.
- Qualifications: Strong communication and negotiation skills are essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 500 - 1500 £ per month.
A customer retention company in Derry/Londonderry is seeking a Retentions & Loyalty Advisor to focus on retaining customers through strategic efforts. Ideal candidates will have strong communication and negotiation skills. This role offers training and the opportunity to manage customer accounts and apply tailored incentives. The job allows for flexible working hours, accommodating potential needs of employees. Closing date for applications is November 21, 2025.
Trainee Retentions & Loyalty Advisor: Data-Driven Win-Back in Londonderry employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Retentions & Loyalty Advisor: Data-Driven Win-Back in Londonderry
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our strong communication and negotiation skills effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Trainee Retentions & Loyalty Advisor: Data-Driven Win-Back in Londonderry
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer interactions.
Tailor Your Application: Just like we tailor incentives for our customers, tailor your application to highlight how your skills align with the job description. Mention specific examples of how you've successfully retained customers or negotiated in the past.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A bit of authenticity can go a long way in making you stand out from the crowd.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at JobStart Scheme
✨Know Your Numbers
Since this role is all about data-driven strategies, make sure you brush up on relevant metrics and statistics related to customer retention. Be prepared to discuss how you would use data to influence decisions and improve loyalty.
✨Showcase Your Communication Skills
Strong communication is key for a Retentions & Loyalty Advisor. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios where you might need to negotiate or persuade a customer to stay.
✨Tailor Your Approach
Think about how you can apply tailored incentives to different customer segments. During the interview, share examples of how you’ve personalised experiences in the past, even if it’s from previous jobs or projects.
✨Flexibility is Key
With flexible working hours being a part of the job, be ready to discuss how you manage your time effectively. Highlight any experiences where you adapted your schedule to meet customer needs or team goals.
