At a Glance
- Tasks: Provide excellent reception service and manage patient appointments efficiently.
- Company: Join the South West GP Federation, a collaborative healthcare provider.
- Benefits: Flexible hours, competitive pay, and valuable experience in healthcare administration.
- Why this job: Kickstart your career in healthcare while making a difference in your community.
- Qualifications: GCSE level education and strong communication skills required.
- Other info: Great opportunity for personal growth and learning in a supportive environment.
The predicted salary is between 12 - 12 £ per hour.
THE EMPLOYER IS: SOUTH WEST GP FEDERATION
The South West Federation was formed in 2015 and comprises 20 Member Practices, with a current patient population of 127,614, covering a large geographical area stretching from Belleek to Plumbridge. The Federation was set up to allow collaboration between member practices, to deliver community-based services for the betterment of all our patients.
We are seeking motivated, detail orientated individuals with good communication skills to fill the role of Trainee Primary Care Administrator which will be based in our member GP Practices. This is a fantastic opportunity to gain insight into a highly desirable career sector.
Responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitor to the practice.
- Processing telephone requests and in person requests for appointments and telephone consultations, ensuring that all callers are directed to the appropriate health care professional.
- Book in, amend and cancel patient appointments in line with practice policy, ensuring optimum efficiency of the appointment system.
- Operation/updating of computerised information system.
- General administrative tasks such as electronic filing, photocopying and scanning etc as required.
- Action repeat prescription requests and ensure that they are ready for collection.
- Prioritise and organise work efficiently.
- Maintain the confidentiality of the practices patients, ensuring compliance with relevant legislation and practice policies and procedures.
- Any other duties appropriate to the post.
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice employee handbook.
Skills and Qualifications
- Educated to GCSE level or equivalent educational standard.
- Ability to communicate effectively with others.
- Ability to maintain confidentiality.
- Ability to work within a team and on own initiative.
- Ability to work under pressure and prioritise work.
- Willingness to learn and participate in training deemed necessary for the role.
Further Information
The Employer is: SOUTH WEST GP FEDERATION
JobStart Opportunity - Working Hours Information
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Vacancy ID: 1757927
Job Sector: Secretarial and Administration
Area: Co Fermanagh
Location: Lisnaskea
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour.
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 03/02/2026
Closing date: 16/03/2026
Worktime: Monday to Friday, hours between 8am - 6pm.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
Trainee Primary Care Administrator in Lisnaskea employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Primary Care Administrator in Lisnaskea
✨Tip Number 1
Get to know the company! Research South West GP Federation and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration roles, like handling patient requests or managing appointments. Role-playing with a friend can boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network, network, network! Connect with current or former employees of the South West GP Federation on LinkedIn. They might share insights about the work culture or even refer you internally, which can give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Primary Care Administrator in Lisnaskea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Primary Care Administrator role. Highlight any relevant experience or skills that match the job description, like communication and organisational skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the South West GP Federation. Share why you're interested in primary care administration and how you can contribute to our mission.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, just like you'll need in the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at the South West GP Federation!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Trainee Primary Care Administrator. Familiarise yourself with tasks like managing appointments and handling patient requests. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since this role requires good communication skills, prepare examples of how you've effectively communicated in previous roles or situations. Think about times when you’ve dealt with difficult customers or worked as part of a team, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
The job involves prioritising and organising work efficiently, so come prepared with examples of how you manage your time and tasks. You could mention any tools or methods you use to stay organised, which will show that you can handle the demands of the position.
✨Emphasise Your Willingness to Learn
This is a trainee position, so it’s important to convey your eagerness to learn and grow. Be ready to discuss any relevant training or courses you’ve taken, and express your enthusiasm for participating in further training opportunities offered by the practice.