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- Tasks: Prepare and serve delicious hot food while ensuring top-notch hygiene and customer service.
- Company: Join DSP Supermarkets, a vibrant team at Kellys Stores.
- Benefits: Flexible hours, competitive pay, and training provided for food hygiene.
- Why this job: Be part of a fun, fast-paced environment where you can make customers smile.
- Qualifications: Basic maths and English skills; food hygiene training available.
- Other info: Great opportunity for career growth with up to 25 hours per week.
The predicted salary is between 10 - 12 £ per hour.
Hot Food/Deli Assistant is responsible for preparing, presenting, and serving hot food and deli items while maintaining high standards of food safety, cleanliness, and customer service. They should ensure customers receive fresh, well-prepared products and an excellent in-store experience.
Responsibilities
- Prepare and cook hot foods, deli items, and ready-to-eat meals following recipes and portion guidelines, operate kitchen equipment safely and monitor cooking times/temperatures for quality and safety.
- Apply HACCP principles, maintain strict hygiene, prevent cross-contamination, and conduct temperature checks and ensure safe storage, rotation, and labelling of food items.
- Greet customers, take orders, provide product/allergen info, and handle complaints professionally, upsell specials and maintain a friendly, customer-focused approach.
- Set up and maintain attractive food displays, portion and label items, and rotate stock to reduce waste.
- Use and clean deli slicers, knives, and food processors safely; report faults promptly.
- Process payments accurately and maintain order accuracy during busy periods.
- Receive/store deliveries, rotate stock, record waste, and report shortages.
- Prioritise tasks during peak times, maintain cleanliness, and follow production plans.
- Collaborate with colleagues, assist during busy periods, and follow supervisor instructions.
- Professionalism, reliability, attention to detail, and ability to work in a fast-paced environment.
- Other duties as and when required.
Skills and Qualifications
- Maths and English or working towards these qualifications.
- Excellent verbal and written communication.
- Basic Food Hygiene certificate (training will be provided).
Further Information
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Hot Food Assistants / Deli Assistants employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hot Food Assistants / Deli Assistants
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DSP Supermarkets and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and ability to work in a fast-paced environment.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. First impressions matter, especially in customer-facing roles like Hot Food Assistants.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hot Food Assistants / Deli Assistants
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food! Share any experiences you've had in cooking or serving food, and why you think it's important to provide great customer service in a deli setting.
Highlight Your Attention to Detail: We’re all about maintaining high standards, so make sure to mention any experience you have with food safety and hygiene. Talk about how you’ve kept things clean and organised in previous roles, as this is super important for us.
Be Customer-Focused: Since you'll be interacting with customers, it’s key to show that you can handle orders and complaints with a smile. Share examples of how you've provided excellent service in the past, and how you can contribute to a friendly atmosphere at Kellys Stores.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JobStart Scheme
✨Know Your Food Safety Basics
Brush up on your knowledge of food safety and hygiene practices, especially HACCP principles. Being able to discuss how you would maintain cleanliness and prevent cross-contamination will show that you're serious about food safety.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you handled complaints or upsold products. This will demonstrate your ability to create a friendly, customer-focused experience.
✨Practice Cooking Techniques
If you have the chance, practice preparing some hot foods or deli items at home. Familiarity with cooking times and portion guidelines can give you confidence during the interview, especially if they ask about your cooking experience.
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, think of examples where you've worked well in a team. Be prepared to discuss how you prioritise tasks during busy periods and how you support your colleagues.
