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- Tasks: Support the team with administration and customer service tasks to meet client needs.
- Company: Join Cooneen Group, a dynamic workplace focused on teamwork and customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for extra shifts.
- Why this job: Gain valuable experience in administration while building relationships and improving processes.
- Qualifications: Experience in admin or customer service, strong planning skills, and Microsoft Office knowledge.
- Other info: Perfect for students seeking part-time work with potential for growth.
The predicted salary is between 12 - 13 £ per hour.
Responsible for the day-to-day administration and support for the wider team to meet customer requirements.
Responsibilities
- Raise/Process Sales Orders (SO), Purchase Orders (POs), ensuring all documentation is correct and contains the necessary information.
- Monitor, confirm, and track progress POs as required, liaise with both internal and external suppliers and chase overdue orders when necessary.
- Keep systems updated to reflect the accurate position on all live/completed orders.
- Develop excellent relationships with the relevant customer contacts and liaise directly with them on any day-to-day issues.
- Deal with customer enquiries or problems quickly and efficiently, providing acknowledgement of communication, within 24 hours, where the query cannot be immediately resolved.
- Liaise closely with all internal departments to ensure projects relevant to the contracts you are responsible for are progressing.
- Identify opportunities for improving the method of operation in your area of responsibility.
- Observe all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.
Skills and Qualifications
- Experience in an administration or customer service role, demonstrating planning and organising skills.
- Ability to work on own initiative, with previous experience working in a team environment, building solid working relationships.
- Working knowledge of Microsoft Suite to include PowerPoint and Excel.
Further Information
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Administrator in Enniskillen employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your work or achievements. This could be anything from reports you've created to feedback from customers that highlight your excellent service.
✨Tip Number 4
Don't forget to apply through our website! It's a great way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to keep us in the loop about your job search journey!
We think you need these skills to ace Administrator in Enniskillen
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in administration and customer service. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Suite, especially PowerPoint and Excel. We love seeing candidates who can demonstrate their planning and organising skills through real examples.
Be Prompt and Professional: When addressing any queries or issues in your application, aim to respond quickly and professionally. Just like in the role, we appreciate clear communication and timely responses!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your potential new role with us!
How to prepare for a job interview at JobStart Scheme
✨Know Your Admin Stuff
Make sure you brush up on your administration skills before the interview. Familiarise yourself with sales orders, purchase orders, and how to keep systems updated. Being able to talk confidently about your experience in these areas will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves dealing with customer enquiries, be prepared to share examples of how you've handled customer issues in the past. Highlight your ability to respond quickly and efficiently, as well as any strategies you've used to build strong relationships with clients.
✨Get Comfortable with Microsoft Suite
The job requires a working knowledge of Microsoft PowerPoint and Excel, so make sure you're familiar with these tools. You might even want to mention specific tasks you've completed using them, like creating reports or tracking orders, to demonstrate your proficiency.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they measure success in this role, or what opportunities there are for improving processes. This shows your interest in the position and helps you gauge if it's the right fit for you.
