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- Tasks: Engage with visitors and ensure a clean, safe environment at St Columb’s Hall.
- Company: Join the St Columb’s Hall Trust, a community-focused organisation.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Why this job: Be the friendly face that enhances visitor experiences while keeping spaces hygienic.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 10 - 13 £ per hour.
This role will combine direct public interaction (greeting visitors, managing facilities, handling complaints) with maintaining cleanliness and safety standards (inspecting facilities, ensuring litter is managed, supporting cleaning activities). This person ensures a welcoming, safe, and hygienic environment for visitors by performing tasks like litter picking, bin emptying, toilet checks, and general public area upkeep of St Columb’s Hall.
Responsibilities
- Visitor Engagement: Interacting with the public, providing information, and ensuring a positive experience.
- Hygiene and Cleanliness: Managing litter, emptying bins, and ensuring public areas remain clean and welcoming.
- Basic Safety: Assisting with first aid if trained, and contributing to overall visitor safety.
- Collaboration: Working with staff and volunteers to maintain a positive atmosphere and consistent service.
- Facility Maintenance: Inspecting all areas for cleanliness and safety.
Skills and Qualifications
- Communication: Strong ability to deal with the public, handle complaints, and work collaboratively.
- Flexibility: Willingness to train in first aid or assist the wider team with other reasonably requested tasks.
- Previous experience in a similar role.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information
Jobstart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Locations
Visitor Experience and Hygiene Officer in Derry, Londonderry employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience and Hygiene Officer in Derry, Londonderry
✨Tip Number 1
Get to know the venue! Before your interview, visit St Columb’s Hall if you can. Familiarise yourself with the layout and facilities. This will help you speak confidently about how you can enhance visitor experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with the public, think of some scenarios where you might need to handle complaints or provide information. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different tasks, like assisting with first aid or collaborating with staff. Highlighting your willingness to learn and pitch in wherever needed will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your interest in the Visitor Experience and Hygiene Officer role.
We think you need these skills to ace Visitor Experience and Hygiene Officer in Derry, Londonderry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you engage with the public and create a welcoming atmosphere. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or hygiene roles. We love to see how you've handled similar responsibilities before, like managing cleanliness or dealing with visitor complaints. It helps us understand how you'd fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the Visitor Experience and Hygiene Officer role. Remember, we’re looking for strong communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about St Columb’s Hall Trust and what we stand for.
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Visitor Experience and Hygiene Officer. Familiarise yourself with tasks like greeting visitors, managing litter, and ensuring cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves direct public interaction, be prepared to discuss your previous experiences dealing with customers or the public. Think of specific examples where you handled complaints or provided excellent service, as this will highlight your ability to create a positive visitor experience.
✨Demonstrate Flexibility and Teamwork
The job requires collaboration with staff and volunteers, so be ready to talk about times when you've worked well in a team. Emphasise your willingness to take on various tasks, including training in first aid, to show that you're adaptable and committed to maintaining a safe environment.
✨Prepare Questions for the Interviewer
Having questions ready shows your interest in the role and the organisation. Ask about the team dynamics, how they handle visitor feedback, or what a typical day looks like. This not only gives you valuable insights but also demonstrates your proactive approach.
