Cleaning Operative in Derry, Londonderry

Reporting to the Service Delivery Manager, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our client and customers.

You will act as a role model for positive attitude and respect for our colleagues, clients and customers - reinforcing our vision to always be our clients "partner of choice". Along with this, you will demonstrate and encourage trust, integrity and collaboration with all of our clients and colleagues. You will actively contribute to a high-performance culture and embrace change while identifying and proposing new ways of working with colleagues and the management team.

While ensuring that all materials and equipment are used in a safe manner and kept secure you will ensure that maintenance and test cleans are performed, and if any issues arise they are reported to the Line Manager. You will be required to comply with company and client operating procedures, working practices and protocols while ensuring checklists are signed off as required.

You will actively support and encourage a culture of social responsibility, including encouraging a green agenda across client sites and participating in events that support local charities.

Responsibilities

• Perform routine cleaning of assigned areas including offices, corridors, restrooms, kitchens, and common spaces.
• Dust, wipe, and disinfect surfaces such as desks, tables, counters, and equipment.
• Sweep, mop, vacuum, and polish floors as required.
• Empty waste bins and recycling containers.
• Replace bin liners and ensure waste is disposed of correctly and safely.
• Clean and sanitize toilets, sinks, and other washroom fixtures.
• Replenish consumables such as soap, toilet tissue, and hand towels.
• Operate cleaning equipment (e.g., vacuums, floor scrubbers) safely and correctly.
• Report any faults or maintenance needs for cleaning equipment.
• Ensure all cleaning materials and chemicals are used in accordance with health and safety guidelines.
• Follow company health and safety policies, including COSHH (if applicable).
• Use appropriate PPE for all cleaning tasks.
• Report hazards, damages, or security concerns to supervisors promptly.
• Maintain a professional appearance and attitude at all times.
• Respond politely to customer or staff requests.
• Work independently or as part of a team to deliver high cleaning standards.
• Monitor cleaning supply levels and report when replenishment is needed.
• Store equipment and materials safely after use.
• Assist with deep cleaning tasks when required.
• Support emergency cleaning tasks (e.g., spills, accidents).
• Follow specific cleaning schedules or site-specific instructions.

Skills and Qualifications

• Strong customer focus on delivering and improving services.
• Communication and interpersonal skills.
• Flexible and adaptable.
• Ability to work under pressure.
• Ability to work as part of a team.
• Previous cleaning experience.

Further Information

JobStart Opportunity - Working Hours Information:

• Standard Hours: up to 25 hours per week.
• Flexible/Reduced Hours: May be available upon approval by a Work Coach.
• Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.