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For Companies At a Glance
- Tasks: Assist members with account enquiries and transactions while ensuring confidentiality.
- Company: Reputable financial services organisation in Crumlin with a focus on customer service.
- Benefits: Flexible hours, part-time work, and valuable experience in the financial sector.
- Why this job: Be the first point of contact and make a difference in members' financial journeys.
- Qualifications: Strong communication, numeracy, and teamwork skills required.
- Other info: Temporary role with up to 25 hours per week, ideal for students.
The predicted salary is between 10 - 13 £ per hour.
A financial services organization in Crumlin seeks a Customer Service Advisor to be the first point of contact for members. You will provide high-quality service assisting with account enquiries and transactions while ensuring confidentiality.
Key abilities required include:
- Excellent communication skills
- Numeracy skills
- Collaborative skills
The role is temporary, up to 25 hours per week, with the possibility of flexible hours. Candidates must be eligible benefit claimants under the JobStart Scheme.
Part-Time Member Services Specialist — Cash Handling in Crumlin employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Member Services Specialist — Cash Handling in Crumlin
✨Tip Number 1
Make sure you know the ins and outs of the role. Brush up on your customer service skills and be ready to showcase how you can handle account enquiries and transactions with ease. We want to see that you can communicate clearly and confidently!
✨Tip Number 2
Practice your numeracy skills! Since cash handling is a big part of this role, being comfortable with numbers will give you an edge. We suggest doing some quick mental maths exercises to get you in the zone.
✨Tip Number 3
Don’t underestimate the power of collaboration. Be prepared to discuss examples of how you've worked well in a team. We love seeing candidates who can work together to provide top-notch service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our team and make a difference in member services.
We think you need these skills to ace Part-Time Member Services Specialist — Cash Handling in Crumlin
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your excellent communication skills. We want to see how you can connect with members and provide top-notch service, so share examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to account enquiries and transactions. Avoid jargon and make sure your key abilities shine through!
Tailor Your Application: Make your application stand out by tailoring it to the role. Mention your experience with cash handling and customer service directly related to the job description. We love seeing candidates who take the time to align their skills with what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at JobStart Scheme
✨Know Your Numbers
Since this role involves cash handling, brush up on your numeracy skills. Be prepared to discuss how you’ve successfully managed transactions in the past and demonstrate your comfort with numbers during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you can handle enquiries smoothly.
✨Emphasise Confidentiality
This position requires a strong commitment to confidentiality. Be ready to share examples of how you've maintained privacy in previous roles, especially when dealing with sensitive information. This will show that you understand the importance of trust in financial services.
✨Flexibility is Key
With the possibility of flexible hours, highlight your adaptability. Discuss any previous experiences where you’ve adjusted your schedule or approach to meet the needs of your team or customers. This will demonstrate that you’re a team player who can thrive in a dynamic environment.
