Receptionist & Sales Administrator in Cookstown

This role provides front-line reception and administrative support to the sales team. As the first point of contact for calls and customer enquiries, the Receptionist & Sales Administrator ensures friendly and professional communication. The role also supports daily sales operations by keeping accurate records, handling administrative tasks, and preparing documents and correspondence.

We are looking for an organised and professional individual for this entry-level position. You will welcome visitors, manage calls, and assist the sales and administration teams with general office duties.

• Manage reception duties, including answering incoming calls, greeting visitors, and handling customer enquiries in a professional manner.
• Provide administrative support to the sales team, including preparing sales documents.
• Maintain and update customer databases and records accurately.
• Assist with processing sales orders and following up on outstanding documentation.
• Coordinate with other departments to ensure smooth communication and workflow.
• Support general office administration tasks as required, such as filing, data entry, and managing incoming/outgoing post.
• Prepare and print documents, quotes, and customer information packs.

• Excellent telephone manner and customer service skills.
• Friendly, professional, and approachable attitude.
• Good written and verbal communication skills.
• Basic computer skills (Microsoft Word, Excel, Outlook).
• Reliable, punctual, and able to work as part of a team.
• Previous experience in reception, customer service, or office admin is helpful but not essential.
• Previous experience in a plumbing, building supplies, construction, or trade-counter environment.
• Experience using CRM systems or sales order processing software.
• Familiarity with handling cash or basic payment processing.
• Ability to work independently when required.
• Experience managing diaries, scheduling, or coordinating appointments.
• Good problem-solving skills when dealing with customer queries.

JobStart Opportunity - Working Hours Information:

• Standard Hours: up to 25 hours per week.
• Flexible/Reduced Hours: May be available upon approval by a Work Coach.
• Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: Derry or Londonderry

Closing date: 21 Nov 2025