Administrative Assistant/Receptionist in Cookstown

This JobStart placement will provide the opportunity to gain work experience in administration and reception duties within a community and voluntary sector setting. The post holder will be supported to develop office, customer service, and employability skills.

Responsibilities

• Act as the first point of contact for visitors, service users, volunteers, and partner organisations, providing a friendly and professional reception service.
• Answer and direct telephone calls, emails, and general enquiries in a timely manner.
• Provide general administrative support including filing, photocopying, scanning, data entry, and maintaining records.
• Assist with room bookings, visitor sign-in, and day-to-day operation of the community building.
• Support staff with preparation of documents, correspondence, and basic reports.
• Maintain accurate electronic and paper records in line with data protection requirements.
• Assist with organising meetings, training sessions, and events, including room set-up where required.
• Ensure reception and communal areas are tidy, welcoming, and well-presented.
• Work collaboratively with staff and volunteers to support the services of Mid Ulster Volunteer Centre.
• Carry out any other reasonable duties appropriate to the role and level of experience.

Skills and Qualifications

• Basic IT skills, including the ability to use email and common office software (e.g. Microsoft Word, Outlook).
• Good organisational skills and the ability to manage routine tasks effectively.
• Ability to follow instructions and work as part of a team.
• Ability to maintain confidentiality and handle information appropriately.
• Previous experience in an office, reception, or customer service environment.
• Familiarity with Microsoft Office applications such as Word, Excel, or Outlook.
• Experience of dealing with the public or working in a customer-focused role.
• Basic experience of record keeping, data entry, or using databases.
• Interest in the community, voluntary, or charity sector.
• Ability to use office equipment such as photocopiers and scanners.
• Confidence in learning new systems and procedures.

Further Information

Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

Application Information

JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: All of Northern Ireland

Closing date: 13 Feb 2026