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For Companies At a Glance
- Tasks: Support community activities through admin tasks like data entry and event organisation.
- Company: Join Little Forget Me Nots Trust, a charity dedicated to community support.
- Benefits: Flexible hours, competitive pay, and valuable work experience in a supportive environment.
- Why this job: Make a difference in your community while gaining essential skills and experience.
- Qualifications: Basic computer skills and a passion for community service are all you need!
- Other info: Great opportunity for career growth and learning in a friendly team.
The predicted salary is between 12 - 13 £ per hour.
An entry-level administrative role offering structured, supervised work experience within a community and charity setting. The postholder will support day-to-day administration while developing practical occupational skills aligned with the JobStart Scheme.
Responsibilities
- Provide general administrative support including data entry, filing, document management, and updating spreadsheets and trackers.
- Manage basic enquiries by email and phone, recording information accurately and escalating when needed.
- Use Google Workspace (Docs, Sheets, shared drives) and internal tracking systems.
- Support the administration of community events and fundraising activities, including registration lists, attendance check-ins, set-up support, and post-event updates (e.g. Just Be Social events, birthday admin, Belfast Marathon).
- Assist with basic data reporting and record-keeping.
- Support scheduling, organisation of resources, and monthly tasks such as leaflet ordering and local GP leaflet drops.
Skills and Qualifications
- Ability to use a computer for everyday tasks such as emails, documents, and spreadsheets, with a positive attitude towards learning new digital systems like Google Docs and Sheets.
- Able to keep information tidy and up to date, follow processes, and ensure names, dates, and records are accurate.
- Confident communicating in a polite, professional way by email, phone, and in person, and able to pass information on clearly to colleagues.
- Comfortable taking guidance, asking questions when unsure, and completing tasks as directed within agreed timeframes.
- A genuine interest in supporting community activities and understanding the values of a charity-led organisation, including respectful interaction with service users and volunteers.
Further Information
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Community Support Administrator employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Administrator
✨Tip Number 1
Get to know the company! Research Little Forget Me Nots Trust and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to community support and administration. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and might even give you a heads-up if there are any openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Little Forget Me Nots Trust.
We think you need these skills to ace Community Support Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for community support shine through! We want to see that you genuinely care about helping others and are excited about the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We love seeing specific examples of your experience with admin tasks or community involvement!
Keep It Clear and Concise: We appreciate a straightforward approach. Use clear language and keep your sentences short. This makes it easier for us to see your qualifications without getting lost in too much detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JobStart Scheme
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Community Support Administrator. Familiarise yourself with tasks like data entry, document management, and supporting community events. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Show Off Your Tech Skills
Since the role involves using Google Workspace, brush up on your skills with Docs and Sheets. Be prepared to discuss how you've used similar tools in the past or express your eagerness to learn. Mention any relevant experience with spreadsheets or document management to show you're tech-savvy.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey information clearly and professionally, whether it’s via email or phone. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as confident and polite.
✨Demonstrate Your Passion for Community Work
The employer values a genuine interest in supporting community activities. Think of examples from your past where you've contributed to community projects or helped others. Sharing these experiences will show that you align with the charity's mission and are committed to making a positive impact.
