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- Tasks: Assist in running a charity shop, driving sales and managing staff and volunteers.
- Company: Join Cancer Focus NI and make a difference in your community.
- Benefits: Flexible hours, competitive pay, and valuable experience in retail management.
- Why this job: Gain hands-on experience while supporting a great cause and building your leadership skills.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Opportunity for career growth and to work in a dynamic team environment.
The predicted salary is between 12 - 12 £ per hour.
All duties involved with running a charity shop with the aim of achieving optimum profit by maximising sales. You will be assisting with the management of staff and volunteers in order to ensure the efficient running of the shop. Customer service, cash handling and stock processing will be the major roles of the job, as well as building up knowledge and responsibility over time.
Responsibilities
- Drive sales and control costs to ensure that sales and profit targets are achieved.
- Ensure cash handling, banking and till procedures are adhered to in accordance with the Cancer Focus NI cash and security rules.
- Maintain high standards of merchandising and display.
- Provide excellent customer service and promote best practice within the shop.
- Implement seasonal layout and window displays to maximise sales.
- Ensure Cancer Focus NI information leaflets are on display and easily accessible.
- Encourage donations and prepare stock to ensure that the shop is stocked to agreed levels.
- Price stock to return maximum income for the shop.
- Liaise with Retail Office for donation pick-ups or deliveries.
- Support Shop Manager in the recruitment, training and development of volunteers.
- Communicate and motivate volunteers to ensure high morale.
- Manage and delegate tasks to volunteers and provide feedback or any concerns to the Shop Manager.
- Participate in all relevant training and initiatives provided by the charity.
- Promote donor sign-ups for Gift Aid and input all Gift Aid donors’ personal details to ensure data protection and accuracy.
- Process Gift Aid items with correct individual barcode and price accordingly.
- Review weekly Gift Aid report with the Shop Manager.
- Complete End of Day procedures and run daily departmental reports.
Skills and Qualifications
- Numerate with the ability to calculate figures and competently undertake administration.
- Relevant retail sales experience in the fashion / clothing trade.
- Experience of working in charity retail.
- Experience of managing, motivating and training staff and volunteers.
- Knowledge of selling and merchandising.
- Experience of dealing with customers and providing excellent customer care.
Trainee Assistant Manager in Coleraine employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Assistant Manager in Coleraine
✨Tip Number 1
Get to know the charity shop scene! Visit local shops, chat with staff, and understand what makes them tick. This will give you insights that can help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you handle tricky customer situations. This will boost your confidence and show potential employers you're ready for the real deal.
✨Tip Number 3
Network like a pro! Connect with people in the charity retail sector on LinkedIn or at local events. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Trainee Assistant Manager. Plus, it shows you're serious about joining our team at Cancer Focus NI!
We think you need these skills to ace Trainee Assistant Manager in Coleraine
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and charity work. We want to see how your skills align with the responsibilities of the Trainee Assistant Manager role.
Show Off Your Customer Service Skills: Since customer service is key in this role, share specific examples of how you've provided excellent service in the past. We love hearing about your experiences that demonstrate your ability to engage with customers and handle their needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at JobStart Scheme
✨Know Your Charity
Before the interview, take some time to research Cancer Focus NI. Understand their mission, values, and the impact they have in the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience, especially in charity shops or fashion. Prepare specific examples of how you've driven sales, managed stock, or provided excellent customer service. This will demonstrate your capability for the Trainee Assistant Manager role.
✨Highlight Teamwork Skills
Since you'll be managing volunteers, it's crucial to showcase your teamwork and leadership skills. Share examples of how you've motivated a team or resolved conflicts in the past. This will reassure them that you can maintain high morale among volunteers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the shop's operations, volunteer training, or future initiatives. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
