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- Tasks: Be the friendly face of Focus on Family, greeting visitors and managing calls.
- Company: Join a supportive team at Focus on Family, dedicated to making a difference.
- Benefits: Flexible hours, training provided, and a chance to develop your skills.
- Why this job: Make a positive impact while gaining valuable experience in a welcoming environment.
- Qualifications: Good communication skills and basic IT knowledge; training available.
- Other info: Perfect for students seeking part-time work with flexible hours.
The predicted salary is between 11 - 16 £ per hour.
Be the first point of contact for all visitors to Focus on Family, managing the internal buzzer system, greeting and directing visitors, answering queries, taking messages, and ensuring the sign‑in process is followed. Handle all incoming telephone calls, redirecting them to the appropriate staff member or taking messages when required. Provide general administrative support, including basic IT tasks, paperwork, photocopying and other duties as needed.
Responsibilities:
- Being responsible for a welcome to all visitors/telephone callers to Focus on Family.
- Ensuring all queries are dealt with effectively and courteously.
- Effective use of internal entry system and telephone systems.
- Support with IT and paperwork tasks.
- Assist with fire drills and safety procedures, helping to ensure the safe evacuation of all building users, including children.
- Other duties such as photocopying, as required to support existing staff.
Skills and Qualifications:
- Good communication skills and ability to relate to a wide range of people.
- Some ICT skills – understanding of use of Microsoft Word, email systems, etc.
- Some experience of using telephone transfer systems would be of benefit, though not essential as full training will be provided.
Further Information:
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Area: All of Northern Ireland. Closing date: 19 Feb 2026.
Receptionist & Administrative Support in Coleraine employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Administrative Support in Coleraine
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone and shows you're approachable, which is key for a role like Receptionist & Administrative Support.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of people, try role-playing common scenarios with a friend. This will help you feel more confident when answering queries or directing visitors.
✨Tip Number 3
Familiarise yourself with basic IT tasks before the interview. Brush up on Microsoft Word and email systems so you can chat about your skills confidently. If you can show you're tech-savvy, it’ll give you an edge!
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your interest in the company and the role by asking about their safety procedures or how they handle visitor queries. It demonstrates that you’re proactive and engaged.
We think you need these skills to ace Receptionist & Administrative Support in Coleraine
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you relate to our values at Focus on Family.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've had to greet visitors or handle phone calls, as this will show us you're a great fit for the receptionist position.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and short paragraphs. This helps us quickly see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JobStart Scheme
✨Know the Company
Before your interview, take some time to research Focus on Family. Understand their mission and values, and think about how your skills align with their goals. This will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a receptionist, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with greeting visitors and handling queries, just like you would in the job.
✨Familiarise Yourself with IT Tools
Since the role involves basic IT tasks, brush up on your Microsoft Word and email skills. If you have any experience with telephone transfer systems, be ready to discuss it. If not, don’t worry—just express your willingness to learn during the interview.
✨Prepare for Safety Procedures
Given that you'll assist with fire drills and safety procedures, think about how you would handle emergencies. Be prepared to discuss your approach to ensuring the safety of all building users, including children, as this shows your commitment to a safe environment.
