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For Companies At a Glance
- Tasks: Create delicious handmade chocolates and assist in retail and customer experiences.
- Company: Join The Chocolate Manor, a local gem with a passion for chocolate.
- Benefits: Flexible hours, competitive pay, and full training provided.
- Why this job: Learn new skills while working in a fun, creative environment.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Great opportunity for hands-on experience in a small, supportive team.
The predicted salary is between 10 - 12 £ per hour.
Overview
The employer is: The Chocolate Manor.
Location: The Chocolate Manor, 3 Main Street, Castlerock.
Chocolate Production: Creating a range of handmade chocolate products to our exact specifications, as well as supporting colleagues in retail, packaging and experiences as required. Tasks will include:
- The preparation of tempered chocolate.
- The production of a range of chocolate products.
- Maintenance and cleaning of the workshop.
- Adherence to all hygiene, health and safety requirements.
- Completion of HACCP documentation.
Retail Duties: The post holder will be required to support with The Chocolate Shop. Tasks will include:
- Greeting and serving customers.
- Advising and assisting customers with choosing our chocolate products and artisan products.
- Sharing product knowledge.
- Providing a high level of customer service.
- Receiving personalised chocolate orders.
- Conducting customer transactions (till operation).
- Replenishing stock on shelves and updating production team on stock levels.
- Assisting with shop deliveries.
- Maintaining cleanliness of the shop.
- Following all Health & Safety and relevant HACCP procedures.
Customer Service: The post holder may also be required to support Chocolate Experiences on occasion, including:
- Greeting and checking in participants.
- Prepping materials.
- Cleaning up after experiences.
- Assisting the experience facilitator.
- Preparing refreshments.
Skills and Qualifications
- Willingness to learn and follow instructions.
- Ability to work as part of a team in a busy production environment.
- Basic time management skills and reliability.
- Good personal hygiene and awareness of food safety standards.
- Ability to carry out repetitive tasks with care and consistency.
- Basic communication skills, both verbal and written.
- Ability to follow health and safety procedures.
- Physical ability to stand for periods of time and carry out light manual tasks.
- Previous experience working in a professional kitchen or food production environment.
- Experience with chocolate production, such as tempering chocolate or working with confectionery products.
- Background in hospitality, including Front of House roles.
- Retail experience, particularly in customer-facing environments.
- Strong customer service skills, with an interest in delivering a positive customer experience.
- Sales experience or confidence in engaging with customers and promoting products.
Further Information
The employer is: The Chocolate Manor.
JobStart Opportunity - Working Hours Information: Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability.
Application Information: JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Chocolate Production Assistant in Coleraine employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chocolate Production Assistant in Coleraine
✨Tip Number 1
Get to know The Chocolate Manor! Research their products and values so you can chat about them during your interview. Showing genuine interest can really set you apart from other candidates.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers, think of some scenarios where you might need to assist or advise them. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Think of examples from past experiences where you worked well in a team. The Chocolate Manor values collaboration, so let them know how you can contribute!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at The Chocolate Manor.
We think you need these skills to ace Chocolate Production Assistant in Coleraine
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! Mention any experiences or interests related to chocolate production or customer service that make you excited about this role.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight any relevant skills or experiences that align with the tasks mentioned, like teamwork or food safety awareness. We want to see how you can contribute to our small, hardworking team!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join The Chocolate Manor family!
How to prepare for a job interview at JobStart Scheme
✨Know Your Chocolate
Before the interview, brush up on your chocolate knowledge! Familiarise yourself with different types of chocolate, tempering techniques, and the production process. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Show Off Your Customer Service Skills
Since this role involves retail duties, be prepared to discuss your customer service experience. Think of examples where you've gone above and beyond for a customer or how you've handled difficult situations. Highlighting your ability to create a positive customer experience will make you stand out.
✨Demonstrate Team Spirit
The Chocolate Manor values teamwork, so be ready to share experiences where you've successfully worked as part of a team. Talk about how you contribute to a positive team environment and how you handle working under pressure. This will show that you're a great fit for their small, hardworking team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how they ensure quality in their chocolate production. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
