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For Companies At a Glance
- Tasks: Assist with till work, stock processing, and creating a welcoming shop environment.
- Company: Join Compass Advocacy Network, a charity focused on supporting learning disabilities.
- Benefits: Earn competitive pay while gaining valuable retail experience and skills.
- Why this job: Make a difference in your community while developing essential customer service skills.
- Qualifications: Good communication skills and a willingness to learn are key.
- Other info: Flexible hours available, perfect for students looking to balance work and study.
The predicted salary is between 7 - 12 £ per hour.
The Charity Retail Assistant helps with till work, stock processing and maintaining a clean, tidy and attractive shop so customers have a positive experience and the charity can maximise income. The post holder will learn key retail routines including donation intake, basic security and loss prevention practices, and safe working in a busy shop environment.
Responsibilities
- Sales and cash handling: Learn to operate the till, handle cash and card payments accurately, follow pricing, and issue receipts in line with charity procedures.
- Stock processing and merchandising: Sort donations, price items, steam or prepare goods, and create attractive, well organised displays to maximise sales.
- Health, safety and housekeeping: Use safe lifting techniques, keep walkways tidy, manage waste and recycling, and maintain a clean, safe, welcoming shop environment.
- Donation intake and stock preparation: Receive, log and sort donated items, carry out basic quality and safety checks, wipe or steam goods, and prepare them for pricing and display.
- Shop security and loss prevention: Follow opening and closing routines, monitor fitting rooms and high value items, tag or secure stock where required, and report breakages, suspicious activity or discrepancies in line with charity procedure.
Skills and Qualifications
- Communication skills, able to speak clearly with customers, donors, staff and volunteers.
- Willing to learn how to use the till, follow cash handling and shop procedures, and ask for help when unsure.
- Able to follow instructions, work as part of a team and help keep the shop clean, safe and well presented.
- Interest in charity retail, fashion, recycling or re-use, and in supporting a learning disability charity.
- Some experience of customer service, handling money, or working/volunteering in a shop or similar environment.
Further Information
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Charity Retail Assistant in Coleraine employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Retail Assistant in Coleraine
✨Tip Number 1
Get to know the charity! Research Compass Advocacy Network and understand their mission. This will help you connect with the team during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your till skills! Even if you haven't used a till before, familiarise yourself with basic cash handling and customer service techniques. This will boost your confidence when you get the chance to shine in the shop.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn or social media. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a difference in the community.
We think you need these skills to ace Charity Retail Assistant in Coleraine
Some tips for your application 🫡
Show Your Passion for Charity Retail: When you're writing your application, let us know why you're interested in working in charity retail. Share any personal experiences or connections you have with the cause, as this will help us see your genuine enthusiasm for the role.
Highlight Relevant Skills: Make sure to mention any customer service experience or skills you have that relate to the job. Whether it's handling cash, working in a team, or keeping things tidy, we want to see how your background fits with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and interest in the position.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all the necessary information and can process your application smoothly. Plus, it shows us that you're tech-savvy and ready to jump into the role!
How to prepare for a job interview at JobStart Scheme
✨Know the Charity Inside Out
Before your interview, take some time to research Compass Advocacy Network. Understand their mission, values, and the impact they have in the community. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and donors, be ready to share examples of your previous customer service experiences. Highlight how you handled difficult situations or went the extra mile to ensure a positive experience for someone.
✨Demonstrate Team Spirit
This position requires working as part of a team, so be prepared to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague, showing that you can work well in a busy shop environment.
✨Ask Questions About the Role
At the end of the interview, don’t hesitate to ask questions about the day-to-day responsibilities or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
