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- Tasks: Engage with customers, learn about products, and provide top-notch service in a dynamic environment.
- Company: Join JP Corry Castledawson, a company built on decency, passion, and pride.
- Benefits: Flexible hours, competitive pay, and hands-on experience in customer service.
- Why this job: Explore various roles while developing valuable skills in a supportive team.
- Qualifications: A willingness to learn and a passion for customer service are essential.
- Other info: Great opportunity for personal development and career growth in retail.
We are looking for a talented person that will align well with our values and way of working. Our culture is based on decency, passion and pride and they become principles that guide our business.
This is a new opportunity with JP Corry Builders Merchants where you’ll be based in one of our branches experiencing first-hand the principle of great customer service. As you go, you’ll get to grips with our business, learning about our customers and our products.
In the varied role, you will spend time in various departments in the branch and get involved with merchandising stock as it comes in from suppliers. This opportunity is a great way to suss out what you like doing in the branch whether it's being outdoors loading customers, in the warehouse, behind the counter serving customers or on the shop floor merchandising. No two days will be the same!
Responsibilities- Interacting with customers and answering queries.
- Carrying out stock counts.
- Learn about the products we sell, the importance of teamwork, health & safety and good housekeeping.
- You will be shadowing colleagues dealing with a number of our customers and with time, be able to offer advice and support.
- You will learn how to provide great service and will get a chance to work as part of a team.
- You will develop skills in communication, both face to face and over the phone.
- After 6 months you can expect to know the basics of merchanting, the importance of health & safety, customer service and our computer system for taking customer orders and payment.
- Willing to learn and present new ideas.
- Happy to work together with colleagues and encourage others to do the same.
- Able to make quick decisions and adapt to new ways of working.
- It is also important that you are interested in or have a passion for customer service and sales.
- You need to specifically like to learn skills in this area to aid your personal development.
- Experience of using a forklift truck is desirable but not essential.
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Customer Service Trainee in Castledawson employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Trainee in Castledawson
✨Tip Number 1
Get to know JP Corry's values! They’re all about decency, passion, and pride. When you chat with them, show how you align with these principles – it’ll make you stand out!
✨Tip Number 2
Be ready to showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show you’re the right fit for their team.
✨Tip Number 3
Don’t just sit back and wait for the interview! Visit the branch if you can, chat with staff, and get a feel for the environment. This shows initiative and gives you great talking points during your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Trainee in Castledawson
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping customers and are excited to learn more about the products we offer.
Tailor Your Application: Make sure to customise your application to reflect our values of decency, passion, and pride. We love seeing candidates who align with our culture, so mention any experiences or skills that demonstrate these qualities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your willingness to learn and adapt!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at JP Corry Castledawson.
How to prepare for a job interview at JobStart Scheme
✨Know the Company Values
Before your interview, take some time to research JP Corry Castledawson and their core values of decency, passion, and pride. Understanding these principles will help you align your answers with what they value in a candidate.
✨Show Your Enthusiasm for Customer Service
Since this role is all about customer service, be ready to share examples of times you've provided great service or dealt with challenging customers. Highlight your passion for helping others and how you can contribute to their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows you're genuinely interested and helps you determine if it's the right fit for you.
✨Demonstrate Teamwork Skills
JP Corry values teamwork, so be prepared to discuss your experiences working in teams. Share specific examples of how you've collaborated with others to achieve a common goal, and express your willingness to support your colleagues.
