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- Tasks: Provide excellent customer service, stock shelves, and prepare food in a vibrant store.
- Company: Join the friendly team at Vivo Essentials Eden.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Gain valuable experience while working in a dynamic retail setting.
- Qualifications: Good Maths and English skills; flexibility in working hours required.
- Other info: Perfect for students looking for part-time work with growth opportunities.
The predicted salary is between 12 - 12 £ per hour.
As a Customer Advisor, you will be expected to provide good customer service throughout your day, whether you're working on the tills, the shop floor and in our cafe/ice-cream shop. You will be required to ensure good health and safety within the store for both your colleagues and the customers. Some tasks will include stocking shelves, date checks, cleaning tasks, newspaper and magazine returns and preparing hot and cold food. This role may involve some lone working.
Responsibilities
- Completing sales on tills.
- Packing, stocking and performing stock rotation on shelves.
- Cleaning tasks including mopping and brushing the floor.
- Processing parcels, PayPoint transactions and lottery.
- Serving ice-cream, and preparing hot and cold food.
- Preparing Carrick Eats orders.
Skills and Qualifications
- Good Maths and English.
- Fully flexible, shifts will be between 7am - 9pm, Monday to Sunday.
Further Information
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information
Jobstart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Customer Advisor in Carrickfergus employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Carrickfergus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VIVO ESSENTIALS EDEN. Understanding their values and what they stand for can help you connect better during your chat. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend. This will help you feel more confident when discussing how you'd handle various situations in the store.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s all about making a great first impression, especially in a customer-facing role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Advisor in Carrickfergus
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application for this specific role. Mention the skills and responsibilities listed in the job description, and explain how your background aligns with them. We love seeing applicants who take the time to connect the dots!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JobStart Scheme
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Advisor does at VIVO ESSENTIALS EDEN. Familiarise yourself with tasks like stocking shelves, handling tills, and serving food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing great customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle various situations.
✨Prepare for Flexibility Questions
With shifts running from 7am to 9pm, be prepared to discuss your availability. Highlight your flexibility and willingness to work different hours, as this is crucial for the role. It shows that you're committed and ready to adapt to the needs of the business.
✨Practice Good Hygiene and Safety Protocols
Given the emphasis on health and safety in the job description, brush up on relevant protocols. Be ready to discuss how you would maintain cleanliness and safety in the store, especially when preparing food or working alone. This will show that you take these responsibilities seriously.
