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- Tasks: Welcome visitors and assist with gallery activities to create an amazing experience.
- Company: Join the Golden Thread Gallery, a vibrant contemporary art space in Belfast.
- Benefits: Flexible hours, competitive pay, and a chance to work in a creative environment.
- Why this job: Be part of a team that makes art accessible and connects with the community.
- Qualifications: GCSE Maths and English, plus a passion for art and public engagement.
- Other info: Opportunity for extra hours and a dynamic work atmosphere.
The predicted salary is between 12 - 12 £ per hour.
Golden Thread Gallery is a leading contemporary art gallery and arts charity in Belfast. We work to make art accessible to everyone by offering free exhibitions, workshops, and community projects in our welcoming city-centre venue. Our programmes foster community connections, develop creative skills, and boost wellbeing.
The primary role of the Visitor Experience Assistant is to work with all gallery staff and volunteers to ensure that visitors have the best experience possible. They will welcome members of the public, assisting across the gallery’s wide portfolio of activities. The Visitor Experience Assistant will report to the Development Manager and work with all team members to ensure that visitors have the best possible experience.
Responsibilities- Working with the team to ensure the gallery and all its spaces are warm and welcoming for visitors.
- Assist in the collection of visitor and participant data and feedback.
- Work with the Engagement Assistant preparing the Engagement Hub for visitors, participants and workshops and ensuring consistent high level of presentation.
- Respond to any public enquiries in a positive manner and ensure that the relevant department is informed of any visitors for meetings.
- Preparing teas and coffees for workshops, meetings, hires or events.
- Maintaining high presentation standards across the gallery spaces.
- Assist in the purchase and preparation of materials for workshops, events, gallery receptions and Late-Night Art.
- Assist in any administrative tasks as required.
- Assist with welcoming visitors and participants as needed and to take time to talk and spend time with visitors as required.
- Saturday working and the first Thursday evening of every month for Late Night Art may be required.
- GCSE Maths and English (Grade C or above).
- A demonstrable interest in art and art galleries.
- Experience of working with the public.
- Ability to prioritise a varied workload as part of a busy team and stay calm under pressure.
- Ability to adapt quickly to new challenges.
- Ability to lift, carry, organise and tidy.
- Friendly and adaptable.
- Ability to collate data and contribute to administrative tasks.
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information: JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Visitor Experience Assistant in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Assistant in Belfast
✨Tip Number 1
Get to know the Golden Thread Gallery! Familiarise yourself with their exhibitions and community projects. This way, when you chat with the team or during interviews, you can show off your passion for their mission and how you can contribute to making art accessible.
✨Tip Number 2
Practice your people skills! As a Visitor Experience Assistant, you'll be interacting with the public a lot. Try role-playing scenarios with friends or family to boost your confidence in welcoming visitors and handling enquiries.
✨Tip Number 3
Show your adaptability! The job requires you to juggle various tasks, so think of examples from your past experiences where you've successfully managed multiple responsibilities. This will help you stand out as a candidate who can thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Golden Thread Gallery. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Visitor Experience Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Art: When you're writing your application, let your love for art shine through! Mention any experiences you've had with galleries or art projects. We want to see that you’re genuinely excited about the role and the impact it can have on the community.
Be Personable and Friendly: Since this role is all about visitor experience, make sure your application reflects your friendly nature. Use a warm tone and share examples of how you've positively interacted with the public in the past. We’re looking for someone who can make visitors feel welcome!
Highlight Your Team Spirit: This job involves working closely with a team, so don’t forget to mention your teamwork skills! Share stories of how you’ve collaborated with others in previous roles. We value a good team player who can adapt and thrive in a busy environment.
Keep It Neat and Professional: Make sure your application is well-organised and free from typos. A clean presentation shows us that you care about the details. Remember, we appreciate a polished application just as much as we appreciate a warm smile when welcoming visitors!
How to prepare for a job interview at JobStart Scheme
✨Know Your Gallery
Before the interview, take some time to research Golden Thread Gallery. Familiarise yourself with their exhibitions, community projects, and overall mission. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Visitor Experience Assistant, you'll be interacting with the public regularly. Prepare examples from your past experiences where you've successfully engaged with visitors or handled enquiries. Highlight your friendly and adaptable nature, as this is key to creating a welcoming atmosphere.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as dealing with a busy gallery or preparing for workshops. Be ready to discuss how you would prioritise tasks and maintain high presentation standards under pressure. This will demonstrate your ability to adapt quickly to new challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the gallery's upcoming exhibitions or community projects. This shows your enthusiasm for the role and helps you understand how you can contribute to the team’s success.
