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For Companies At a Glance
- Tasks: Engage with patients, book appointments, and provide top-notch customer service.
- Company: Join Happy Feet Podiatry Services, a friendly and supportive clinic.
- Benefits: Flexible hours, competitive pay, and full training provided.
- Why this job: Gain valuable experience in healthcare while making a difference in patients' lives.
- Qualifications: Confident phone skills and a passion for customer service.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 12 - 13 £ per hour.
We are offering a Telephone Sales & Booking Coordinator role within a busy podiatry clinic. This role focuses on contacting existing and lapsed patients, re-engaging them with our services, booking appointments, taking payments, and supporting excellent customer service. The successful participant will gain valuable experience in customer communication, sales, administration, and working within a healthcare environment. Full training and ongoing support will be provided as part of the JobStart Scheme.
Responsibilities
- Contact existing and lapsed patients by telephone to re-engage them with clinic services.
- Book appointments accurately using the clinic’s booking system.
- Take payments securely over the phone when required.
- Provide clear information about services, pricing, and appointment availability.
- Update patient records and call outcomes in line with GDPR requirements.
- Deliver a friendly, professional customer experience.
- Liaise with reception and clinical staff to ensure smooth appointment scheduling.
- Maintain confidentiality at all times.
Skills and Qualifications
- Confident telephone manner.
- Willingness to learn and take instruction.
- Ability to work as part of a team.
- Previous customer service or call handling experience.
- Interest in healthcare or working in a clinical setting.
Further Information
JobStart Opportunity - Working Hours Information:
- Standard Hours: up to 25 hours per week.
- Flexible/Reduced Hours: May be available upon approval by a Work Coach.
- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information
JobStart is open to working age benefit claimants who are deemed eligible by a Work Coach. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office.
Vacancy ID
Job Sector: Customer Service and Call Centre, Sales
Area: Belfast
Location: Belfast
Salary: 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies: 2
Contract Type: Temporary
Weekly hours: 25
Published date: 21/01/2026
Closing date: 03/03/2026
Worktime: Monday - Friday (hours to be agreed within clinic opening times)
Telephone Sales & Booking Coordinator in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales & Booking Coordinator in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Happy Feet Podiatry Services. Understanding their services and values will help you connect better during the conversation.
✨Tip Number 2
Practice your phone skills! Since this role is all about telephone communication, try role-playing with a friend. This will help you feel more confident and ready to engage with patients.
✨Tip Number 3
Show your enthusiasm for healthcare! Make sure to express your interest in working in a clinical setting during your chat. It’ll show that you’re genuinely excited about the role and the impact you can make.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your details are seen by the right people and to stay updated on your application status.
We think you need these skills to ace Telephone Sales & Booking Coordinator in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a customer service role like this one.
Tailor Your Application: Make sure to tailor your application to the Telephone Sales & Booking Coordinator role. Highlight any relevant experience in customer service or call handling, and mention your interest in healthcare to catch our eye!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be doing a lot of it on the phone. Avoid jargon and make sure your key skills stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JobStart Scheme
✨Know Your Stuff
Before the interview, make sure you understand the role of a Telephone Sales & Booking Coordinator. Familiarise yourself with the services offered by Happy Feet Podiatry Services and think about how you can contribute to re-engaging patients. This will show your genuine interest in the position.
✨Practice Your Phone Skills
Since this role heavily relies on telephone communication, practice your phone manner. Try role-playing with a friend or family member to get comfortable with booking appointments and handling customer queries. Remember, a friendly and professional tone goes a long way!
✨Prepare for Common Questions
Anticipate questions related to customer service and sales. Think about your previous experiences and how they relate to the skills required for this job. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past.
✨Show Your Team Spirit
This role involves liaising with reception and clinical staff, so highlight your ability to work as part of a team. Share examples of how you've collaborated with others in previous roles, and express your willingness to learn and adapt within a healthcare environment.
