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- Tasks: Support the team with admin tasks and help deliver vital services for the LGBTQIA+ community.
- Company: Join The Rainbow Project, a leading charity making a difference in Northern Ireland.
- Benefits: Flexible hours, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a supportive environment that champions LGBTQIA+ rights and wellbeing.
- Qualifications: Strong communication skills and a passion for learning about emotional health and community issues.
- Other info: Great opportunity for personal growth and to contribute to meaningful change.
The Rainbow Project, as a leading charity working for LGBTQIA plus people across Northern Ireland, provides various services including Health & Wellbeing, Counselling, Sexual Health testing, Hate Crime & Ethnic minority support and advice.
The Belfast Services Assistant will support the Service staff team in executing administrative and organisational tasks, supporting the delivery of services.
Responsibilities- Answering phone calls from service-users and professionals.
- Corresponding with service-users and managing appointment bookings.
- Supporting the day-to-day operation of the centre.
- Assisting in delivery of Health & Wellbeing services.
- Supporting facilitation of peer social groups.
- Supporting facilitation and administration of training services.
- Accurately input feedback and evaluations of services into digital systems.
- Strong written and verbal communication skills.
- Willingness to learn and adapt to new skills.
- Ability to hold confidential information with respect and discretion in accordance with GDPR.
- An understanding of emotional health & wellbeing issues.
- An understanding of LGBTQIA plus rights and community issues.
Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
Application Information: JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
Services Assistant in Belfast employer: JobStart Scheme
Contact Detail:
JobStart Scheme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant in Belfast
✨Tip Number 1
Get to know the Rainbow Project and its mission. When you understand their values and services, you can tailor your conversations to show how you fit in. This will help you stand out when chatting with them!
✨Tip Number 2
Practice your communication skills! Since you'll be answering calls and managing appointments, being clear and confident is key. Try role-playing with a friend to get comfortable before the real deal.
✨Tip Number 3
Show your willingness to learn! The Rainbow Project values adaptability, so be ready to discuss how you've picked up new skills in the past. Share examples that highlight your growth mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Services Assistant in Belfast
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for supporting the LGBTQIA+ community shine through. We want to see that you genuinely care about the work we do at The Rainbow Project!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Services Assistant. We love seeing candidates who take the time to connect their background to our mission.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JobStart Scheme
✨Know the Organisation
Before your interview, take some time to research The Rainbow Project. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Services Assistant, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's handling phone calls or managing appointments. Practise articulating your thoughts clearly and confidently.
✨Demonstrate Your Understanding of LGBTQIA+ Issues
Familiarise yourself with current issues facing the LGBTQIA+ community, especially in Northern Ireland. Be ready to discuss how your understanding can contribute to the support services offered by The Rainbow Project. This shows that you’re not just qualified, but also passionate about the cause.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Services Assistant, such as dealing with sensitive information or supporting service-users in distress. Prepare thoughtful responses that highlight your problem-solving skills and ability to handle confidential matters with discretion.
